Inquiries are dealt with in accordance with the following flow on this system:
A. Inquiry form (Set at "Email Settings" page 57.)
↓
B. Auto-response e-mail (Set at "Email Settings" page 54.)
↓
C. Inquiry management (explained in this chapter)
↓
D. Inquiry response e-mail (Set at "Email Settings" page 53.)
On this screen, you confirm the status of inquiries and respond to inquiries.
|
- Contents - |