Set e-mails to be automatically sent to customers in response to various customer actions. E-mails can also be received at your store (person in charge) by BCC.
Type of e-mail
No. |
Type of e-mail |
Supplementary Explanation |
1 |
Member registration completed |
The member registration completed e-mail is sent to customers (registered persons) after registration as a member. |
2 |
Membership information update completed |
The membership information update completed e-mail is sent to customers (registered persons) after application for editing of member information. |
3 |
Order confirmation |
The order confirmation e-mail is sent to the customer (orderer) when there is an order from the customer (orderer). |
4 |
Order confirmation |
The order confirmation e-mail is sent to the customer (orderer) when there is an order from the customer (orderer). |
5 |
Order payment completed |
The order payment completed e-mail is sent to the customer (orderer) when the customer has completed payment at the time of the order or after the total payment notice. * This e-mail is sent when the payment completed notice is received from the payment service. |
6 |
Total payment notice |
The shipping fee is calculated by the store when it is not fixed at the time of the order. The total payment notice e-mail is sent to the customer (orderer) from the management screen after calculation of shipping fee. |
7 |
Payment confirmation |
The payment confirmation e-mail is sent to the customer (orderer) from the management screen when payment has not yet been received after the order. |
8 |
Shipment notice |
The shipment notice e-mail is sent to the customer (orderer) when the shipment date has been registered from the management screen. |
9 |
Download URL notice |
The download URL notice is sent to purchasers of download products. * This e-mail is displayed only for stores that use the download sales function. |
10 |
Inquiry |
The inquiry confirmation e-mail is sent to customers (inquirers) when an inquiry is made. |
11 |
Inquiry reply |
The inquiry reply e-mail is sent to customers (inquirers). |
12 |
Password reissue confirmation |
The password reissue confirmation e-mail is sent to customers (registered persons). |
13 |
Password reissue completed |
The password reissue completed e-mail is sent to customers (registered persons). |
14 |
Estimate confirmation |
The estimate confirmation e-mail is sent to customers (registered persons). * This e-mail is displayed only for stores that use the corporate estimate function. |
15 |
Withdrawal completed |
The withdrawal completed e-mail is sent to those who have withdrawn their membership. |
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