Email Settings

Set e-mails to be automatically sent to customers in response to various customer actions. E-mails can also be received at your store (person in charge) by BCC.

Type of e-mail

No.

Type of e-mail

Supplementary Explanation

1

Member registration completed

The member registration completed e-mail is sent to customers (registered persons) after registration as a member.

2

Membership information update completed

The membership information update completed e-mail is sent to customers (registered persons) after application for editing of member information.

3

Order confirmation
(shipping cost fixed)

The order confirmation e-mail is sent to the customer (orderer) when there is an order from the customer (orderer).
* This e-mail is sent when the shipping fee is fixed at the same time as the order.

4

Order confirmation
(shipping cost unfixed)

The order confirmation e-mail is sent to the customer (orderer) when there is an order from the customer (orderer).
* This e-mail is sent when the shipping fee cannot be fixed at the same time as the order.

5

Order payment completed

The order payment completed e-mail is sent to the customer (orderer) when the customer has completed payment at the time of the order or after the total payment notice.

* This e-mail is sent when the payment completed notice is received from the payment service.

6

Total payment notice

The shipping fee is calculated by the store when it is not fixed at the time of the order. The total payment notice e-mail is sent to the customer (orderer) from the management screen after calculation of shipping fee.

7

Payment confirmation

The payment confirmation e-mail is sent to the customer (orderer) from the management screen when payment has not yet been received after the order.

8

Shipment notice

The shipment notice e-mail is sent to the customer (orderer) when the shipment date has been registered from the management screen.

9

Download URL notice

The download URL notice is sent to purchasers of download products.

* This e-mail is displayed only for stores that use the download sales function.

10

Inquiry

The inquiry confirmation e-mail is sent to customers (inquirers) when an inquiry is made.

11

Inquiry reply

The inquiry reply e-mail is sent to customers (inquirers).

12

Password reissue confirmation

The password reissue confirmation e-mail is sent to customers (registered persons).

13

Password reissue completed

The password reissue completed e-mail is sent to customers (registered persons).

14

Estimate confirmation

The estimate confirmation e-mail is sent to customers (registered persons).

* This e-mail is displayed only for stores that use the corporate estimate function.

15

Withdrawal completed

The withdrawal completed e-mail is sent to those who have withdrawn their membership.

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Setting auto-response e-mails