• Please check the FAQ page before sending an inquiry.
• Please write the order number you are referring to, if there's any.
• Please enter your email address correctly. If you don't receive the auto-reply from us within 1 hour from submitting this form, please send the message again.
• We prefer communication by email to phone as English-speakers are not always around. We will respond to your emails promptly during our office hours.
• Although we can only help you in Japanese, if you would like to contact us by phone, please call: 03-3665-4946. (10:00AM-6:00PM)

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