{"pages":[{"id":1,"title":"Home","url":"3588.htm","text":"Multilingual Cart Online Help  Prior to Using Multilingual Cart  Suggested environment for this system is explained.  Manual （PDF）  The manual can be read off-line   (content is the same as the online manual).  FAQ  Shop is not displayed.  Please click the \"CHECK\" button from the menu.  Want to register the payments.  See Setting the Payment Method.  Want to download data.  See Downloading Data.  Want to register more than one products at once.   See Batch Registering Products , SKU, Batch registering product SKUs  Want to confirm order or payment status.  See Order Management.  Want to send mail DM.  See Setting Batch Send E-mail.  Update of product batch registration is not working properly.  Please check \"Notes\" for each of the batch  registration process.  Want to register images, CSS and/JavaScript.  See Batch uploading image files, Batch uploading contents files.  Want to host a sale.  See Product Management > Starting a sale.  Please contact the support center if anything is unclear.  E-mail support@multilingualcart.com  Reception schedule 10:00-18:00 GMT+9.00   (Reception is not available on Saturdays, Sundays, and holidays.)  "},{"id":2,"title":"Prior to Using This System","url":"1732.htm","text":"Refer to the following explanations concenring browser usage and prohibited characters. Be sure to check the following:  "},{"id":3,"title":"Recommended Browsers","url":"1737.htm","text":"To use the software on this management screen, we recommend the following browser versions:  Internet Explorer 8.x or later  Firefox (official version)  Chrome (official version)  We recommend using the latest versions of Firefox and Chrome. For details on the latest versions, check the websites of the respective browsers. Note that even with the most current browser versions, unofficial versions (beta versions, etc.) might not run normally.   &nbsp;  "},{"id":4,"title":"Browser Settings (enable cookies)","url":"1739.htm","text":"Login management uses the \"cookies\" feature.  If cookies are not enabled, you cannot log into the management screen.  The procedure (for Windows) is described below.   With Chrome and Firefox, cookies are enabled by default.   Procedure for Internet Explorer 7, 8, 9  1.\tSelect [Internet Options] from the [Tools] menu.   ※\tIf the menu bar is not displayed, press the [Alt] key on the keyboard.   2.\tClick the [Privacy] tab.   3.\tClick the [Defaults] button.   ※\tIf you cannot click the [Defaults] button, the defaults are already set (i.e. cookies are enabled).   4.\tClick the [OK] button.   "},{"id":5,"title":"Browser Settings (confirmation of enabling of JavaScript)","url":"1741.htm","text":"A portion of the management screen uses JavaScript.   Follow the procedure below (for Windows) to check that JavaScript is enabled.   With Chrome and Firefox, Javascript is enabled by default.   Procedure for Internet Explorer 7, 8, 9  1.\tClick [Tools] on the Internet Explorer menu bar.   ※\tIf the menu bar is not displayed, it can be displayed by pressing the [Alt] key on the keyboard.   2.\tClick [Internet Options] from the [Tools] menu.   3.\tClick [Security].   4.\tMake sure that \"Internet\" (Earth icon) is displayed, and then click the [Default level] button.   \tIf the button cannot be pressed, this means that the [Default level] has already been selected. If so, proceed to step 5.   Javascript can also be enabled using the following method:   (1)\tPress the [Customize level] button to display \"Security settings - Internet zone\".   (2)\tAt the \"Script\" item, select \"Enable\" for each of  the following: [Java applet script], [Active script] and [Permit pasting by script ].   (3)\tClick [OK]. A warning \"Change the settings of this zone?\" is displayed. Click [Yes].   5.\tThe screen returns to [Internet Options]. Click the [OK] button.   "},{"id":6,"title":"Prohibited characters","url":"1743.htm","text":"For this management screen, the following 1-byte symbols are defined as special characters for the system:  ・ Single quotation marks (')  ・ Double quotation marks (\")  ・ Japanese yen sign (\\)  Note that characters input as 1-byte entered are sometimes replaced with 2-byte characters.   (* In input screens that support HTML input and annotation, single-byte characters will not be replaced with double-byte characters. These can be used as part of tags.)   "},{"id":7,"title":"Login to Management Screen","url":"1745.htm","text":"1.\tEnter the store ID and password that was sent to you, and click the [Login] button.   ※\tFor stores using the system for the first time: Currently, passwords are automatically assigned by the system. After login, the Password Edit screen is displayed.Change the password to one that is easy-to-remember but difficult-to-steal using 4 to 32 1-byte alphanumeric characters.   ●If login fails●  ・\tCaution when entering the store ID and password<br>Entry is code- (1- or 2-byte) and case-sensitive.   ・\tCookies setting<br>Login management uses the \"cookies\" feature.  If cookies are set to \"disabled\" in your browser, you cannot log in. So, cookies must be set to \"enabled\".   "},{"id":8,"title":"Reissuing the main user password","url":"1750.htm","text":"The password can be reissued if it has become null and void, or the main user has forgotten his/her password.   1.\tClick \"Reissue password\" on the management screen login page.   2.\tEnter the store ID.   3.\tClick [Submit].   4.\tThe password reissue completed e-mail will be sent to your registered e-mail address. This e-mail will contain a URL for carrying out the password reissue procedure.   5.\tClicking the URL in the e-mail will display the \"Password reissue confirmation.\" Click the [Reissue] button on this screen. A new password will be sent to your registered e-mail address.   ※\tThe URL is valid for 24 hours from application for reissue. After 24 hours, you must repeat the procedure starting from step 1.   6.\tReissue of the password is completed.   7.\tUse the new password that was mailed to you to log in from the regular login screen.   "},{"id":9,"title":"Reissuing the sub-user password","url":"1756.htm","text":"The password can be reissued if it has become null and void, or the sub-user has forgotten his/her password.   1.\tClick \"Reissue password\" on the management screen login page.   2.\tEnter the store ID and login ID.   3.\tClick [Submit].   4.\tThe password reissue completed e-mail will be sent to your registered e-mail address. This e-mail will contain a URL for carrying out the password reissue procedure.   5.\tClicking the URL in the e-mail will display the \"Password reissue confirmation.\" Click the [Reissue] button on this screen. A new password will be sent to your registered e-mail address.   ※\tThe URL is valid for 24 hours from application for reissue. After 24 hours, you must repeat the procedure starting from step 1.   6.\tReissue of the password is completed.   7.\tUse the new password that was mailed to you to log in from the regular login screen.   "},{"id":10,"title":"Changing Passwords","url":"1762.htm","text":"You can change the login password. After an initial login, the Password Edit screen is automatically displayed.   Passwords are valid for six months. To ensure secure online shopping, we recommend periodically changing passwords.   ●Tips when creating passwords●  ・\tSet a password using 4 to 32 1-byte alphanumeric characters.   ・\tDo not use 2-byte characters (2-byte characters such as \"A\" or \"1\", and Chinese characters) or symbols.   ・\tEntry of alphabet characters is case-sensitive.   Procedure  (1)\tEnter the current password.   (2)\tEnter the new password twice.   (3)\tClick the [Change Password] button. The password is changed. At the next login, log in with the new password.   "},{"id":11,"title":"Management Screen Top","url":"1764.htm","text":"(1) Returns you to the store management screen top.   (2) Images or files in various formats can be uploaded. Two or more files can also be batch-uploaded.   (3) URL information for each page can be browsed.   (4) The shopping site for this store is displayed.   (5) The manual can be browsed.   (6) Logs you out of the management screen. (Log out after completing all tasks.)   (7) You can check whether or not setup is finished. The shop will not be displayed properly if there are any omissions in the items at \"Setup\" that required input. If there are any errors in the display, press the [CHECK] button to check the display.   (8) This is the main menu.   (9) The status of received order data is displayed.   (10) The status of member data is displayed.   (11) The status of inquiries is displayed.   (12) This notifies you of system maintenance information, etc. Please view this information when using this system.   "},{"id":12,"title":"Language Settings","url":"1766.htm","text":"The language will be displayed in accordance with your contract. Set the screen display language and display order priority.   Procedure  1.\tYou can change the display status of pages by individual language.   (1)\tDisplay the desired language by selecting the [use] button.   (2)\tSelecting [do not use] hides that respective language (i.e. input items do not appear even in the management screen).   (3)\tSelecting the [under construction] button also hides the respective language. (Input items appear in the management screen, and entry and preview are possible.)   2.\tSet the display order. <br>Languages are displayed in order of preference from the top down. Click the [↓][↑] buttons to change the sort order. The topmost language is displayed first when the shop is accessed.   3.\tWhen you have finished the setting, click the [Save] button. This saves the details you have entered.   * Even if [use] is set for a display language, shops will not be displayed in that language unless the design template for that language is set. <br>For example, to display \"Japanese and \" English\", two templates- \"Japanese\" and \"English\"- are required.   "},{"id":13,"title":"Setting basic information","url":"1769.htm","text":"Procedure  1.\tEnter each of basic information items.   (1)\tEnglish store name*  \tThis is used for data transactions with the external system.   (2)\tStore name*  \tEnter the store name to be displayed on the site in the respective language.   (3)\tBase currency*  \tThis changes the base currency for the entire shop.   * To edit the base currency, contact Support.   (4)\tBase country（For details）  \tSelect the base country. \"Ship in own country/domestically\", \"Pay in own country/domestically\" and \"Price in own country/domestically\" are applied to the country selected as the base country.   (5)\tMaximum weight of orders  \tDetermine how to respond when the total weight of the customer's ordered products is heavier than the shipping weight of freight that can be handled at a single time.   (6) \tCalculate shipping fee in Japan regardless of number of items  \tWhen \"Calculate\" is selected, the \"Calculate shipping fee when only 1 item is purchased\" product specification is ignored, and the shipping fee is calculated for freight addressed to within Japan.   (7)\tSettlement URL expiration date  \tYou can edit the expiration date of the settlement screen URL that is issued when placing an order/requesting settlement again.   (8)\tHomepage URL  \tEnter only when the top page is to be set to an external URL.   (9)\tReturn URL after order  \tEnter this after order completion when wishing to display pages other than the shop's top page.   (10)\tCopyright  \tThis is the copyright displayed in the page footer.   (11)\tTop page information  \tThis is displayed in the (Notices) section of the top page.   (12)\tInput field for generating questions to the customer  \tCreate an entry field for the store to post questions to the customer. This is displayed on the Order screen. Use this for questionnaires, etc. <br>(When nothing is input, \"Entry filed for the store to post questions to the customer\" is not created.) )  (13)\tGoogle Shopping Feed Utility  \tXML feed for Google Shopping is automatically output once a day. Use this when registering products to Google Shopping.   (14) \tCDN Cache  \tUse this when experiencing difficulty making changes such as updated images, etc. due to enabling of the CDN function.   \tCached content can be forcibly cleared.   (15)\tStore description  \tThis is output to the Google Shopping feed as the store description.   (16)\tType of translation delivery notice  \tUse this when using the YAQS translation function. Select the send frequency of delivery notice e-mails when requesting translation.   (17)\tShop information for translators  \tUse this when using the YAQS translation function. Enter the store description for translators, if available. Entry is optional.   (18)\tReference URL for translators  \tUse this when using the YAQS translation function. Enter this as a description field for store information for translators. Entry is optional.   (19)\tOther information  \tUse this when using the YAQS translation function. Enter reference information for translators, if available. Entry is optional.   (20)\tfavicon  \tfavicons used as browser icons and favorite marks can be registered.   (21)\tSite map  \tA site map can be registered to the search engine.   (22)\tSupport Information Contact E-mail Address  \tEnter the e-mail address for send support-related information.   (23)\tConversion tag  \tSelect \"Do not display\" and \"Display\" for the conversion tag.   (24)\tLot buying discount function  \tVolume discounts can be set. To use this function, select this checkbox.   (25)\tSale function  \tSale price and sale date/time settings can be used. To use this function, select this checkbox.   (26)\tDisplay function of products using ajax  \tThis function allows you to get product information and inventory information, that can be used with the content management function, in real time. To post products in content in \"content management,\" select this checkbox.   (27)\tAuto-interpolation function for batch registration of products' SKU  \tWhen batch registering products' SKU, SKUs without any combinations are interpolated by status that cannot be ordered to prevent erroneous ordering.   (28)\tAdjustment function for delivery method options  \tThis setting automatically hides shipping methods that are not available for countries registered by the user as delivery destinations at \"Select delivery method\" at order input 2.   ※\tWhen this function is not used, the \"Select shipping method\" display changes (as described below), depending on whether there is a delivery destination country ID in the shipping country information.   1)\tWhen there is a delivery destination country ID in the shipping country information:   \t\"Delivery method\" that includes the shipping country of the delivery destination is displayed.   2)\tWhen there is no delivery destination country ID in the shipping country information:   \t\"Shipping method\" is displayed when only the search conditions \"Outside Japan\" and \"All OK\" are entered.   \t(The orderer manually selects the shipping area that matches the delivery destination.)  (29)\tAge verification function  \tAge verification can be set by individual store. When \"use\" is selectedt, enter the age to be set as the standard. When this is entered, be sure to set an entry field for birthdays at order input 1.   (30)\tNext-engine inventory-info cooperation　  \tSet this to use next-engine inventory-info cooperation.   (31)\tShop authentication (For details)  \tWhen this function is used, you will be prompted to enter your ID and password when you access an online shop.   (32)\tIP Restriction (For details)  \tYou can apply IP restrictions so that online shops can be accessed by only permitted IP addresses.   ※\tBe sure to use this when related personnel have a fixed IP address. If they do not have a fixed IP address, use \"Shop authentication\".   2.\tClick the [Save] button. This saves the details you have entered.   "},{"id":14,"title":"Changing the base country","url":"1773.htm","text":"You can change the country where distribution bases, etc. are actually located as desired.   1.\tClick the \"Change base country\" field from the \"Base country\" field in the Basic Information Settings.   2.\tThe \"Change base country\" screen is displayed.   (1)\tSelect the checkbox of the country you want to set as the base country. (Two or more checkboxes can be set.) \"Ship in own country/domestically\", \"Pay in own country/domestically\" and \"Price in own country/domestically\" are applied to the country selected as the base country.   (2)\tClick the [Save] button.   The country currently selected as the base country will be displayed in red in the \"Change base country\" screen.   In the list screen, only the country selected as the base country will be displayed.   ***Option available only when \"Japan\" is set as the base country***  \"Omit Japanese prefectures for this shop\" checkbox  With this function, all delivery destination prefectures are automatically regarded as \"99: Overseas\" to free the customer from the trouble of entering the destination when delivery is not to be performed in Japan at stores whose base country is set as Japan.  * Note: Japan's prefectures will be omitted and delivery inside Japan will no longer be possible. Select only stores where delivery in Japan will not be performed.  "},{"id":15,"title":"Setting shop authentication","url":"1779.htm","text":"When this function is enabled, you will be prompted to enter your ID and password when you access the shop, and the store will not be displayed until the correct ID and password are entered. Use this function, for example, to set sites for use limited to only related personnel.   When this function is enabled, you will be prompted to enter the ID and password twice in SSL screens and non-SSL screens.   Procedure  1.\tChange the \"Shop authentication\" radio button to \"use\".   2.\tInput items for setting shop authentication will be displayed.   (1)\tEnter the ID and password for browsing shops.   (2)\tSet the period during which you will be prompted to enter your ID and password.   \tWhen the start date (left) is set to February 8, this authentication function will be enabled at 0 a.m. of February 8 (Japan Time).   \tWhen the end date (right) is set to February 8, this authentication function will be canceled at 0 a.m. of February 9 (Japan Time).   \tTo validate this function immediately, enter a past date for the start date (left).   3.\tWhen shop authentication is enabled, you will be prompted to enter your ID and password as follows when you click a shop URL:  \tThe shop will be displayed when you log in using the login ID and password that was set at (1) in step 2.   "},{"id":16,"title":"Setting IP authentication","url":"1783.htm","text":"With the shop authentication function, only shops to which IDs and passwords can be entered are available. However, with the IP authentication, use of shops is limited to pre-registered IP addresses only.   Use of shops can be limited to related personnel only without the need to share IDs and passwords.   ***Caution***  When IP addresses are dynamically assigned, a different IP address will be assigned at the next connection attempt and so the previous authenticated connection will be disabled.   Be sure to enter only fixed IP addresses (IP address of permanently connected routers).  Confirm the fixed IP address with the system administrator or your contracted Internet provider.   If you are unsure of the fixed IP address connection, use \"Shop authentication\".   Procedure  1.\tChange the \"IP Restriction\" radio button to \"use\".   2.\tInput items for setting IP restriction will be displayed.   (1)\tAllowed IPs: Delimit with a line feed. Two or more IP addresses can be specified, and a range of addresses can be specified by a slash \"/\". When IP Restriction is set to \"use\", enter one or more IP address.   \tExample) \t192.244.0.0/16  \t\t192.168.0.1  (2)\tExpiration date: This can be specified in 1-hour units. When no period has been specified, the period will instantly be regarded as infinite.   3.\tWhen IP Restriction is validated, the error screen will be displayed if a shop URL is clicked from an IP address not included in the Allowed IPs. <br>You can customize the content of the error screen using the \"Error (IP Restriction) template, which is editable in \"Design Settings\". <br>When nothing is set, a blank screen will be displayed as follows, and the shop cannot be viewed:  "},{"id":17,"title":"Setting the Currency","url":"1787.htm","text":"You can set the currency information, such as (exchange) rate conversions, in online shop displays.   Example of editing currency information at an online shop  @ @  "},{"id":18,"title":"Editing setting information by individual currency","url":"1790.htm","text":"1.\tClick the [Currency ID] you want to edit.   2.\tThe Currency Setting screen opens.   (1)\tCurrency label  \tThis is the display name of the currency displayed according to individual language. You can edit the name as desired.   (2)\tCurrency display order  \tThis is the sort order of the dropdown list for currency selection. The smaller the number, the higher the sort order becomes.   (3)\tStore visibility  \tSelect whether or not to display this currency in net shops. When \"Do not display\" is selected, that currency is no longer displayed in the exchange rate edit display.   3.\tWhen the [Setting] button is clicked, a confirmation message is displayed.   4. \tClick [OK]. The edits are saved.   "},{"id":19,"title":"Batch-editing the sort order","url":"1794.htm","text":"1.\tIn the list display screen for setting the currency, enter the sort order of the dropdown list for currency selection at \"Currency Display Order\". The smaller the number, the higher the sort order becomes.   2.\tClick the [Save all] button.   3.\tThe confirmation message is displayed. Click [OK]. All sort orders are saved.   Be sure to check the newly changed currency label and sort orders in the actual online shop screen.   "},{"id":20,"title":"Setting Points","url":"1797.htm","text":"Available with this system is a member system where customers can register to receive various benefits.   With Point Settings, you can set whether or not to use point functions in the member system and make more detailed settings.   Procedure  1.\tSet whether or not to use the point functions. <br>When \"use\" is selected, detailed settings are carried out. <br>When \"do not use\" is selected, there is no need to input the following:<br>For issued points, retained points are displayed in the customer's order input screen (payment/shipping method selection screen).   2.\tSet up the point functions in more detail.   * Only when \"use\" is set for the point functions  (1)\tPoint rate  \tSet the standard sum for determining how much a point is worth when points are redeemed.   (2)\tPoint issue method  \tSet whether or not to issue points when points are used.   (3)\tPoints issued at member registration  \tSet the number of points to issue when a customer is registered as a member.   \tBesides the \"Member Registration\" screen, customers can also register as members when shopping from the \"Order\" screen.   (4)\tIssuing points  \tSet the number of issued points.   * Figures past the decimal point after calculation are rounded down.   (5)\tUseable points  \tSet the minimum and maximum number of points that can be used at a single time when points are redeemed.   (6)\tPoint description  \tEnter a description about use of points in each language. (HTML supported)  \tThese details are displayed in the customer's order input screen (payment/shipping method selection screen). <br>  3.\tClick the [Save] button. This saves the details you have entered.   "},{"id":21,"title":"Setting the Payment Method","url":"1799.htm","text":"Set the payment method. The details you set become the selection options for \"Display Method\" on the Order screen. <br>Also, when a customer selects C.O.D. and places an order, the C.O.D. commission is determined and the order total is calculated based on this setting.   * When the customer wants to pay by credit card, consult with the respective payment service. A separate contract is required for this.<br>Payment by credit card is not possible when \"Credit\" is registered without a contract in place.  "},{"id":22,"title":"Registering payment method","url":"1800.htm","text":""},{"id":23,"title":"PayPal","url":"3652.htm","text":"Procedure  1.\tSelect the type of payment method you want to register and click the [New registration] button. The \"New Registration\" screen is displayed.<br>In this example, let's register PayPal as the new payment method. <br>  * Two or more of the same methods can be registered as the payment method.   Example) \tDisplay the PayPal payment method as two names: \"PayPal\" and \"Creditcard\". This prevents excluding customers who assume they cannot pay by credit card via PayPal.   2.\tEnter the display method. <br>(* The screen example is for \"PayPal\". The same also applies to other display methods.) )<br>[*] indicates required items.   (1)\tDescription of settlement method  \tThis description details the features of each individual settlement method and contract procedures. A contract with the respective payment service is required to use the selected payment method.   (2)\tTitle of payment*  \tThis is displayed as the \"Name of the payment method\" when a customer is considering or selecting a payment method.<br>Example) Credit card, C.O.D., PayPal  (3)\tDescription<br>Enter a description about the payment method. These details are displayed in the payment/shipping fee screen.<br>Example) Visa, JCB and AMEX credit cards can be used. When using these credit cards, a 3% commission is charged for orders of $500 or below.<br>  (4)\tCommission<br>Enter the commission to be charged to the customer. Enter the amount of the products in a range starting with the smallest amount.<br>You can determine the range by purchase amount, and set the commission as a percentage and a fixed amount.  When the customer is not to be charged a commission, there is no need to enter this item.  The commission outside the range for the amount of the product is 0 Japanese yen.   \t* You can select from \"rounding off to the nearest whole number\" and \"rounding down\" for handling of fractions for commission calculated by \"percentage.\"   (5)\tUpper limit for this payment  \tYou can set the upper limit for the total payment amount during orders.   (6)\tAcceptable area  \tSelect the area for the orderer/delivery destination (own country or outside own country) that this payment method may be applied to. <br>The customer can select \"Domestic only\", \"Overseas only\" or \"Unrestricted.\"  (7)\tPublication*<br>Select whether or not to display this payment method on the shopping site.   (8)\tPayPal account e-mail address*<br>Enter the e-mail address of the PayPal account.   (9)\tPaypal API  \tBy setting this, the PayPal settlement result can be accurately acquired.   \tIn addition to when PayPal settlement is completed, the results of settlements not completed once per day can be re-acquired by inquiring with PayPal into the settlement status from this system.   ■To set PayPal API  1.\tLog into the PayPal management screen with the PayPal account currently set to this system, and select \"My selling tools\" from the \"Profile\" tab.   \tFrom the screen that opens, click the \"API access\" item.   2.\tThe \"API Access\" management screen opens. Click \"Request API credentials\" (\"Display API signature\" when API has already been used).   3.\tThe \"Request API Credentials\" page opens. Select \"Request API signature if your shopping cart or solution provider has asked for an API username, password, and signature, or if you're developing a custom shopping cart.\", and click the [Agree and Submit] button. (This screen will not be displayed if API has already been used.)   4.\tThe API information is displayed. Enter this information in this system's management screen.  5.\tThe screen returns to this system's management screen. Select \"PayPal\" from the \"Payment Method Settings\" currently in use. Enter the PayPal API user name, password, and signature in the PayPal API fields.   3.\tClick the [New Registration] button to complete registration.   "},{"id":24,"title":"Epsilon","url":"3644.htm","text":"* Steps (1) to (7) of the setting method are the same as those for PayPal.   (8)\tContract code*  \tEnter the Epsilon contract code. <br>  (9)\tPassword<br>Enter the Epsilon password.   * Be sure to enter this when using the \"payment completed screen CGI for Epsilon\" provided with this system.   3.\tClick the [New Registration] button to complete registration.   "},{"id":25,"title":"24card payment JP","url":"3645.htm","text":"* Steps (1) to (7) of the setting method are the same as those for PayPal.   (8)\tMember store number*  \tEnter the member store number for 24card payment JP.   (9)\tReturn page (e-option)  \tTo enable \"Return page\" in the 24card payment JP management screen, enter its e-option number. (See the screen below.)  3.\tClick the [New Registration] button to complete registration.   \"Return page\" in 24card payment JP management screen  "},{"id":26,"title":"GMO Payment gateway (MOD-I) CCS-Ware for Internet(E)","url":"3646.htm","text":"* Steps (1) to (7) of the setting method are the same as those for PayPal.   (8)\tShop ID*  \tEnter the contract shop ID of the GMO Payment gateway (CCS MOD-I)  (9)\tShop password  \tEnter the contract shop password of the GMO Payment gateway (CCS MOD-I).   (10)\t3D secure  \t3D secure can be set to reduce the risk of illegal use.   3.\tClick the [New Registration] button to complete registration.   "},{"id":27,"title":"GMO Payment gateway (MOD-I) PG multi payment service","url":"3647.htm","text":"* Steps (1) to (7) of the setting method are the same as those for PayPal.   (8)\tSite ID  (9)\tSite password  (10)\tShop ID  (11)\tShop password  (8) to (11) are provided from the GMO Payment gateway (MOD-I). Enter the provided information.   (12)\tProvisional sales (AUTH) mode  \tWhen this item is selected, the data send type (processing category) is set to provisional sales (AUTH) at settlement. If this item is not selected, the data send type (processing category) immediately becomes sales (CAPTURE).   ※\tProcess the actual sales record after sending provisional sales to the GMO Payment gateway (MOD-I) (PG multi payment) management screen.   ※\tA contract with GMO Payment gateway (MOD-I) must be concluded beforehand. Note that this function will not operate properly if the details input do not match the contract details.   (13)\tTest Mode  \tWhen this item is selected, the connection destination at settlement becomes a test environment for the GMO Payment gateway (MOD-I) (PG multi payment). If this item is not selected, the actual environment is connected to.   ※\tIn the test environment, be sure to enter \"8. Site ID to 11. Shop password\" for the test environment.   ※\tIn the test environment, be sure to perform the test using the card No. for the test.   (14)\t3D secure  \tWhen \"Use 3D secure\" is selected, the 3D secure function for reducing the risk of illegal use is enabled.   ※\tA contract with GMO Payment gateway (MOD-I) must be concluded beforehand. Note that this function will not operate properly if the details input do not match the contract details.   ※\tOperation of 3D secure cannot be confirmed in the GMO Payment gateway (MOD-I) development environment or with the test card.   3.\tClick the [New Registration] button to complete registration.   "},{"id":28,"title":"Eximbay payment","url":"3648.htm","text":"* Steps (1) to (7) of the setting method are the same as those for PayPal.   (8)\tMerchant ID<br>Enter the Eximbay merchant ID.   (9)\tMerchant password  \tEnter Eximbay merchant password.   3.\tClick the [New Registration] button to complete registration.   "},{"id":29,"title":"C.O.D. (YAMATO TA-Q-BIN Collect)","url":"3649.htm","text":"* Steps (1) to (3) and (5) to (7) of the setting method are the same as those for PayPal.   (4)\tFor YAMATO TA-Q-BIN Collect, a \"Load sample\" button is provided at the commission setting item.   \tPressing this button captures the standard settings for the following information at the currency currently selected for the store:  ・\tCollect commission  ・\tUpper limit for this payment  3.\tClick the [New Registration] button to complete registration.   "},{"id":30,"title":"Alipay settlement","url":"3650.htm","text":"* To use \"Alipay settlement\", you must apply for \"Alipay settlement\" beforehand. <br>  (1)\tPayment Method Title*<br>This is displayed as the \"Name payment method\" when a customer is considering or selecting a payment method.   (6)\tAcceptable area*<br>Select the area (own country or outside own country) in which this payment method can be accepted.   (8)\tPayment transfer account information*<br>Enter all required information.   \tEnter temporary number values (e.g. 0000) for the partner ID and Partner password, and contact the Support Center when entry is finished. Set ID/PASS at the Support Center.   3.\tClick the [New Registration] button to complete registration.   "},{"id":31,"title":"Editing payment methods","url":"1816.htm","text":"Procedure  1.\tClick the payment method you want to edit from the list. The \"Change registration\" screen will be displayed.   2.\tEdit the registered details.   \t(* Input items are the same as those in the registration screen.))  3.\tClick the [Edit] button to complete editing.   "},{"id":32,"title":"Deleting payment methods","url":"1820.htm","text":"Procedure  1.\tClick the payment method you want to delete from the list. The \"Change registration\" screen will be displayed.   2.\tClick the [Delete] button to complete deletion.   "},{"id":33,"title":"Changing the display order of payment methods","url":"1823.htm","text":"You can change the display order of selection options (dropdown list) for payment methods that are displayed on the shop screen.   \t  Procedure  1.\tThis is operated by accessing the \"Display order\" field in the payment method list on the \"Payment Method Settings\" screen.   \tClicking the [↑] button moves the selection option up, and clicking the [↓] button moves the selection option down.   \tThe sort order in this screen becomes the sort order of payment methods in the shop screen.   "},{"id":34,"title":"Setting the Shipping Method","url":"1826.htm","text":"Set the shipping method. The details you set become the selection options for \"Shipping Method\" on the order screen. <br>The shipping fee is determined and the total order amount is calculated based on this setting.<br>Set the shipping destination category, weight, and shipping fee based on the transaction information of the carrier who deals with your store.   The charge is calculated as follows:  [Calculation formula] Shipping fee = Basic shipping fee + optional shipping fee (by amount of product) + optional shipping fee (by weight of product)  "},{"id":35,"title":"Creating shipping method items","url":"1827.htm","text":"Procedure  1.\tClick [New Registration] from the Shipping Method Settings top screen.   2.\tEnter the shipping method items.   \t[*] indicates required items.   (1)\tType  \tSelect the shipping method type.   (2)\tTitle of shipping method  \tEnter the shipping method title. (This is displayed on the payment/shipping fee screen.) )<br>  (3)\tDescription (HTML supported)  \tEnter a description about the shipping method. (This is displayed on the payment/shipping fee screen.) )<br>  (4)\tCharge policy*  \tSelect from \"Free Shipping\", \"Charged (no conditions for free shipping),\" and \"Charged (conditions for free shipping)\".   \tWhen \"Charged (conditions for free shipping)\" is selected, enter the amount required to qualify for free shipping.   ※\tWhen shipping is charged for, set up [Shipping area settings], [Basic freight settings] and [Optional freight settings], if necessary. You can check the setting status of the shipping fee at [Preview].   (5)\tService area  \tSelect the area to set for this shipping method. Select from [Domestic only], [Overseas only] and [Unrestricted].   (6)\tShipping area*  \tSelect ([Own country], [Outside own country], or [Unrestricted (both own country and outside own country) for areas where this shipping method can be accepted.   (7)\tPublication*  \tSelect whether or not to display this shipping method on the shopping site.   \tWhen the shipping method is hidden, it can be edited, but will not be listed in the shop.   ●Items (8) to (16) are added on only when \"Shipping methods\" at item 1 is set to \"YAMATO TRANSPORT.\".   (8) \tSpecify the item code (ItemCD), item name (ItemNm)  \tSet how the description of the products is to be output when outputting order information to YAMATO TRANSPORT's invoicing system \"B2\".   When \"Output product No. and name of received order as is to B2\" is selected, the product No. and name of the products will be output as \"ItemCd 1\", \"ItemCd 2\", \"Product 1\" and \"Product 2\" in B2.   When \"Fix item code and item number output to B2 by following content B2\" is selected, the item code and item number entered at (9) to (12) below will be output regardless of the customer's order details.   (9)\tItemCd 1  (10)\tItemNm 1  (11)\tItemCd 2  (12)\tItemNm 2  Items (9) to (12) are used only when \"Fix item code and item number output to B2 by following content\" is selected at item (8).   (13) \tShipper Code * Required  (14) \tGroup code  (15) \tShipping charge trace No. * Required  For items (13) to (15), enter the numbers provided via your contract with YAMATO TRANSPORT. These are not displayed on the shop screen. This information is required when outputting received order data to the invoicing system.   (16) \tTime Zone Service  \tEnter this when using YAMATO TRANSPORT's time designated delivery service.   ・Code:\tEnter YAMATO TRANSPORT's time zone code. These are not displayed on the shop screen. This code is required when outputting received order data to the invoicing system.   ・Name: This is displayed on the shop screen, and becomes a selection option for the customer. Enter in the respective language.   Select the country you want to use from the dropdown list at the top right, and click the [Get time zone sample] button. The default values for time zone designation with YAMATO TRANSPORT in each respective country are acquired.   <Time zone service designation is displayed as follows on the shop screen>  3.\tClick the [New Registration] button.  "},{"id":36,"title":"Entering shipping area categories","url":"1832.htm","text":"Set the overseas areas where shipping is available. (Shipping fees can be set in units of these areas.) )  Procedure  1.\tClick [Shipping area settings] from the Shipping Method Settings top screen.   2.\tThe shipping area list page is displayed. Set the overseas areas where shipping is available.<br>Click [New Registration] from the top screen.   3.\tThe new registration page for the overseas area is displayed. Enter the items for the overseas area. <br>[*] indicates required items.   (1)\tRegion name*  * This category name is displayed on the payment/shipping fee screen. Note that only one region name will be applied in all languages.  (2)\tDescription (HTML supported)  \tEnter a description about overseas shipping areas in each language. This description is displayed in the \"Overseas Shipping Area\" screen.<br>  (3)\tWhen input is finished, click the [New registration] button.   "},{"id":37,"title":"Setting the Shipping Country","url":"1836.htm","text":"You can set shipping countries to be included in a range for the \"Region name\" set above.   To set \"Shipping Country Settings\", first finish setting the region name above.   Procedure  1.\tClick [Shipping area settings] from the Shipping Method Settings top screen.   2.\tThe shipping area list page is displayed. Click the link of the [Region name] to be set.   3.\tThe page for editing the registered region name is displayed. Set the shipping country.<br>Select the shipping country in question. To select two or more countries, click while holding down the Ctrl button.   * With shipping by EMS, the target country is automatically selected by selecting the checkbox for the region in question. (two or more selections possible)  4.\tClick the [Add] button. <br>  5.\tThe selected country(ies) move to the shipping country you added. <br>  6.\tClick the [Save] button.   7.\tThe confirmation sub-window will open. Click the [OK] button.   8.\tThe display returns to the shipping area list page. Repeat the same procedure to set the shipping country.   "},{"id":38,"title":"Setting Basic Freight","url":"1842.htm","text":"Setting the basic freight (packing material, commission, insurance, etc.)  <Supplementary explanation regarding shipping free (basic freight and optional shipping fee)>  First set the shipping fee (basic freight) for each individual region, and set the shipping fee (optional shipping fee) based on amount of product and weight. The extra shipping fee will be added on.   [Calculation formula]<br> Shipping fee = Basic freight + optional shipping fee (by amount of products) + optional shipping fee (by weight of products)  <br>* When the basic shipping fee is not set, it is assumed to be \"0\". <br>* The amount and weight of products in a range to which the optional shipping fee is not set will not be calculated. <br>* When setting the shipping fee based on the weight of products, be sure to enter the weight, too, when registering the products.   Procedure  1.\tClick [Basic freight settings] from the Shipping Method Settings top screen.   2.\tEnter the basic freight for each individual region.   (1)\tTo batch enter the basic freight, select by the pulldown menu, enter the amount, and click [Batch entry].   (2)\tTo set the basic freight individually, enter individually.   3.\tWhen input is finished, click the [Save basic shipping fee] button.   "},{"id":39,"title":"Setting optional freight","url":"1845.htm","text":"Setting the optional freight setting (expenses that fluctuate by purchase amount and weight)<br>The freight can be set to \"by product purchase amount\" or \"by weight of products\" for each individual region. This freight is added to the basic freight.   Procedure  1.\tFrom the Shipping Method Settings top screen,   \tclick [Optional freight settings].   2.\tA pulldown menu for selecting the regions entered at \"Shipping area categories\" will be displayed. <br>Select the region you want to enter.   3.\tClick the [Select] button.   4.\tClick [Shipping fee settings] at items based on the amount of products and the [Shipping fee settings] at items based on the weight of products. A sub-window for entry opens.   5.\tEnter the optional freight for each individual amount and weight. Generally, a shipping company's freight is calculated based on whichever of weight and volume is the larger, in accordance with each shipping company's standards.   \tIn this system, the freight calculation is done by the weight of the products alone.   ※\tThe screen example is for optional freight by individual weight. The same applies to optional freight by individual purchase amount.   (1)\tSet the input format.   \tYou can enter in one of two ways, by \"(Standard weight) or less\" or \"(Standard weight) or more.\" Follow the entry rules of the shipping company you are using.   (2)\tSet standards for unfixed shipping costs for weights that cannot be calculated by this shipping method alone.   \tWhen the total weight at ordering is greater than the weight entered at this item, the order can be received as unfixed without calculation of the freight.   \tSince orders received outside the range to which freight can be set at item 3 are not calculated (i.e. become zero), we recommend entering to prevent freight calculation accidents when there is a difference between the setting range in item 3 and the maximum weight that was set at Basic Information Settings.   (3)\tEnter the freight for each individual weight of products.   * When using optional freight for each individual weight, be sure to enter the weight when registering the product information.   *\tEnter the weight of the goods in a range, starting with the smallest weight.Freight outside the range of weight of the products is not calculated.   6.\tWhen input is finished, click the [Save] button.   \tAfter the settings are saved, the display returns to the optional freight setting page. Repeat the same procedure for each region to register the optional freight.   8.\tFreight can also be batch copied to make entry simpler.   (1)\tSelect the optional freight settings to copy from the pulldown menu, and click [Copy all].   (2)\tSelect the copy destination region.   (3)\tClick the [Copy all] button.   (4)\tThe confirmation message is displayed. Click the [OK] button.   "},{"id":40,"title":"Setting the Cool TA-Q-BIN surcharge","url":"1853.htm","text":"The cool TA-Q-BIN surcharge can be additionally set only when \"Shipping methods\" is set to \"YAMATO TRANSPORT\" in the \"Shipping Method Settings\". The cool TA-Q-BIN surcharge is added to the shipping fee when products specified with a \"frozen\" or \"cold storage\" temperature zone are purchased.   Procedure  1.\tSelect \"Cool TA-Q-BIN Surcharge settings\" from the shipping method list at \"Shipping Method Settings\".   ※\tThis item is not displayed when \"Shipping methods\" is other than \"YAMATO TRANSPORT\".   2.\tThe \"Cool TA-Q-BIN Surcharge settings\" sub-window is displayed. Enter the Cool TA-Q-BIN settings.   (1) \tMAX weight of Cool TA-Q-BIN  \tEnter the maximum weight that can be accepted by the Cool TA-Q-BIN service. Note that the maximum weight that can be accepted is sometimes smaller than room temperature products.   (2)\tWeight range (or below only)/freight of Cool TA-Q-BIN  \tEnter the weight designation and surcharge to be charged in the case of that weight range. The customer will actually be billed based on this tariff.   For (1) and (2), you can also set the maximum weight and sample surcharge categories for Cool TA-Q-BIN corresponding to the base country by clicking \"Get sample data of surcharge\".   3.\tClick the [Save] button to complete setting.   "},{"id":41,"title":"Confirming freight","url":"1856.htm","text":"Confirm the freights you have set.   Procedure  1.\tClick &nbsp;[Preview]&nbsp; from the Shipping Method Settings top screen.   2.\tYou can check the setting status of the freight. (Unfixed) is displayed at parts that are not yet set.   "},{"id":42,"title":"Editing shipping method items","url":"1859.htm","text":"Procedure  1.\tClick the \"Title of shipping method\" to edit from the list. The \"Change registration\" screen will be displayed.   2.\tEdit the registered details.   3.\tClick the [Edit] button to complete editing.   "},{"id":43,"title":"Editing the basic freight","url":"1862.htm","text":"Procedure  1.\tClick \"Basic freight settings\" from the list. The \"Basic freight settings\" screen will be displayed.   2.\tEdit the registered details.   3.\tClick the [Edit] button to complete editing.   "},{"id":44,"title":"Setting the optional freight","url":"1865.htm","text":"Procedure  1.\tClick \"Optional freight settings\" from the list. The \"Optional freight settings\" screen will be displayed.   2.\tSelect the \"Region name\" you want to edit from the list.   3.\tClick the [Select] button. The optional freight screen for the selected region will be displayed.   4.\tClick [Shipping fee settings] for the setting to edit. A sub-window for entry opens.   4.\tEdit the registered details.   5.\tClick the [Save] button to complete editing.   6.\tAll entered optional freight settings can be cleared.   *Optional freight settings that have been entered by individual set region cannot be cleared.   (1)\tClick \"All clear (optional shipping fee)\" on the right of the Optional freight settings screen.   (2)\tClick the [All clear (optional shipping fee)] button.   (3)\tThe confirmation message is displayed. Click the [OK] button.   "},{"id":45,"title":"Deleting shipping method items","url":"1873.htm","text":"Procedure  1.\tClick the \"Title of shipping method\" to delete from the list. The \"Change registration\" screen will be displayed.   2.\tClick the [Delete] button to complete deletion.   "},{"id":46,"title":"Deleting shipping area categories","url":"1876.htm","text":"Procedure  1.\tClick \"Overseas shipping area settings\" from the list. The \"Overseas shipping area list\" screen will be displayed.   2.\tClick the \"Region name\" to delete from the list. The \"Change registration\" screen will be displayed.   3.\tClick the [Delete] button to complete deletion.   "},{"id":47,"title":"Email Settings","url":"1880.htm","text":"Set e-mails to be automatically sent to customers in response to various customer actions. E-mails can also be received at your store (person in charge) by BCC.<br><br>Type of e-mail  No.  Type of e-mail  Supplementary Explanation  1  Member registration completed  The member registration completed e-mail is sent to customers (registered persons) after registration as a member.   2  Membership information update completed  The membership information update completed e-mail is sent to customers (registered persons) after application for editing of member information.   3  Order confirmation<br>(shipping cost fixed)  The order confirmation e-mail is sent to the customer (orderer) when there is an order from the customer (orderer). <br>* This e-mail is sent when the shipping fee is fixed at the same time as the order.   4  Order confirmation<br>(shipping cost unfixed)  The order confirmation e-mail is sent to the customer (orderer) when there is an order from the customer (orderer). <br>* This e-mail is sent when the shipping fee cannot be fixed at the same time as the order.  5  Order payment completed  The order payment completed e-mail is sent to the customer (orderer) when the customer has completed payment at the time of the order or after the total payment notice.   * This e-mail is sent when the payment completed notice is received from the payment service.   6  Total payment notice  The shipping fee is calculated by the store when it is not fixed at the time of the order. The total payment notice e-mail is sent to the customer (orderer) from the management screen after calculation of shipping fee.   7  Payment confirmation  The payment confirmation e-mail is sent to the customer (orderer) from the management screen when payment has not yet been received after the order.   8  Shipment notice  The shipment notice e-mail is sent to the customer (orderer) when the shipment date has been registered from the management screen.   9  Download URL notice  The download URL notice is sent to purchasers of download products.   * This e-mail is displayed only for stores that use the download sales function.   10  Inquiry  The inquiry confirmation e-mail is sent to customers (inquirers) when an inquiry is made.   11  Inquiry reply  The inquiry reply e-mail is sent to customers (inquirers).   12  Password reissue confirmation  The password reissue confirmation e-mail is sent to customers (registered persons).   13  Password reissue completed  The password reissue completed e-mail is sent to customers (registered persons).   14  Estimate confirmation  The estimate confirmation e-mail is sent to customers (registered persons).   * This e-mail is displayed only for stores that use the corporate estimate function.   15  Withdrawal completed  The withdrawal completed e-mail is sent to those who have withdrawn their membership.   "},{"id":48,"title":"Setting auto-response e-mails","url":"1881.htm","text":"* The following example describes the procedure for setting the \"member registration completed e-mail.\" The procedure for other e-mails is the same so refer to this procedure.   Procedure  1.\tClick [Member registration completed].   No.3. Order confirmation (shipping cost fixed)  4. Order confirmation (shipping cost unfixed)  5. Order payment completed  6. Total payment notice  7. Payment confirmation  8. Shipment notice  9. Regarding the download URL notice, you can confirm the sent mail log in the customer's received orders screen.   2.\tEnter the e-mail information.   (1)\tEnter the sender's e-mail address and BCC (person in charge's e-mail address). <br>@  ※\tIf two or more persons in charge want to receive e-mails, enter the e-mail address delimited by commas.  Up to five persons in charge can be specified.   * When the e-mail address of a cellphone (so-called \"feature phone\") has been set as BCC, text might be corrupted since multilingual text code \"UTF-8\" is not supported on some cellphone models.   3.\tEnter the subject and content. <br>  How to enter using sample e-mails  (1)\tSample e-mail text pops up on screen in the respective language by clicking >> Sample to the right of the subject.   (2)\tClicking the [Import sample] button imports the sample e-mail. <br>Click the [Close] button to close the sample e-mail text in the screen popup.   (3)\tEdit the [Shop name] in the subject field.<br>Edit the [Shop name] onwards at the end of the content field.<br><br>* E-mail variables can be used in subjects and content. <br>The part <{xxxxxx}> is an e-mail variable.   \tWhen e-mail variables are used, the content of the e-mail is automatically swapped with the information of each individual customer.   \tEach e-mail sample is designed so that variables can be combined and standard auto-response e-mails can be output.   \tIf there is a non-conformity in the customized content, member registration or received order processing sometimes can no longer be performed normally. Before customizing variables, be sure to make a backup and check operation after the e-mail has been edited. <br>  4.\tClick the [Save] button. This saves the details you have entered.   "},{"id":49,"title":"Setting Inquiry Forms","url":"1886.htm","text":"Inquiries are dealt with in accordance with the following flow on this system:  A. Inquiry form (explained in this chapter)  ↓  B. Auto-response e-mail (set at \"Email Settings\")  ↓  C. Inquiry management (explained in \"Inquiry Management\")  ↓  D. Inquiry response e-mail (set at \"Email Settings\")  Stores set items for inquiry forms, questionnaire forms, etc. as desired, if necessary.   Fixed phrases for sample replies also can be set to the reply field.   "},{"id":50,"title":"Setting Inquiry Forms","url":"1887.htm","text":"※\tTo enable an inquiry form, set at \"Inquiry Form field settings\" for each display language. \"Unset\" languages are disabled.   1.\tClick [Inquiry Form field settings].   2.\tBy default, each of the items in the inquiry form - name, e-mail address and inquiry details (text area) - are displayed in the store screen. So, set the display phrases for each item.   (a) Enter the names of required input items. \"form title\", \"name field\", \"e-mail address field\", \"inquiry details field\"  (b) Enter the inquiry items. Up to any five items can be set. When left blank, \"Inquiry items 1 to 5\" are not created.   (c) Enter free-format items. You can also set sample replies at the reply section.   3.\t3. Click the [Setting] button.   4.\tLet's confirm the shop inquiry page. <br>When an inquiry comes in, an e-mail with the inquiry content is distributed from the system to e-mail addresses set in the store's contract information.<br> An automatic reply is sent to the person who made the inquiry using the \"inquiry\" template in mail management.   Hint:\tThe template variable for the inquiry form URL is <{$inquiry_url}>.   \tPaste as follows to the template of the desired link destination page:  (Example)  <a href=\"<{$inquiry_url}>\">Inquiry</a>  "},{"id":51,"title":"Design Settings (Basic)","url":"1891.htm","text":"You can add basic settings to templates for the number of languages, and edit or freely customize designs.   ※\tFor example, to display shopping sites in \"Japanese\" and \" English\", two design templates \"Japanese\" and \"English\" are required.   "},{"id":52,"title":"Importing templates for PCs","url":"1892.htm","text":"1.\tClick the [Add new] button.   2.\tDesign Settings: The screen for adding templates opens. Select the language for the desired template, and click the [Add] button.   3.\tThe confirmation message will be displayed. Click [OK].   4.\tChoose which language to select on the imported template.   \tClick the radio button for the template you want to use.   5.\tSelect the desired display language from the [Display] pulldown menu.   6.\tClick the [Execute] button.   To use an image, call the Image Manager window by clicking the [Image Manager] button at the top right.   When input is finished, click the [Save] button.   "},{"id":53,"title":"PC Design Settings: Settings","url":"1896.htm","text":"Enter the basic settings for each individual template.   1.\tClick [Settings] for the template you want to use.   * Note that the display language will not be displayed correctly if a display language page where display designations have been made differs from the display language provided for the template.   [*] indicates required items.   2.\tTemplate name*<br>Enter the template name.   3.\tRegistration of shop logo image<br>An image can be registered as the shop image by copying & pasting the URL of the image uploaded to the server.  Call up the Image Manager window by clicking the [Image Manager] button on the right side.   *If an image is not registered, the shop name will be displayed.   4.\tNumber of exhibited products in the product list*<br>Enter the number of display items per page when displayed as a list.   5.\tWhen input is finished, click the [Edit] button.   * Perform this step on all templates you are to use. <br>  ※\tCustomizing designs<br>When creating designs for each of the screens in this system, you can call up various data from the system by incorporating variables in the templates.   "},{"id":54,"title":"Syntax check function for templates","url":"1899.htm","text":"When content that is not an SSL path is placed in design templates for SSL screens, errors might occur in the customer's browser.   To avoid this phenomenon, place content on non-SSL paths in the design template. The following confirmation will be displayed when you save the design template.   "},{"id":55,"title":"Editing designs for Smartphone","url":"1901.htm","text":"You can edit designs for smartphones.   1.\tClick the collection of designs for smartphones.   2.\tThe \"Edit design for Smartphone\" screen will open.<br>Operation methods from here on are the same as those for PC Design Settings.   "},{"id":56,"title":"Image Manager","url":"1905.htm","text":"You can perform various file management that will be used as contents for stores in addition to images.<br>  "},{"id":57,"title":"Uploading images","url":"1906.htm","text":"Upload images in your PC to the server.   Procedure  1.\tClick \"Image Manager\" at the top right of the store management screen top.   2.\tSelect the image from the PC with the [Open] button.  3.\tClick the [Upload image files] button. The images are uploaded to the server.   "},{"id":58,"title":"Confirming uploaded images/confirming image URLs","url":"1909.htm","text":"Procedure  1.\tClick the name of the image file you want to confirm from the list of files at \"list of image files uploaded to the server.\" The images will be displayed on the right side of the screen.   2.\tThe image URL is displayed at [URL].   \tWhen setting the shop logo, this URL can be edited by copying & pasting. <br>>>Design Settings: Shop logo settings (See page 60.)<br>  3.\tThe image tag for displaying the image is displayed at [Image tag]. <br>Images can be displayed at any desired position by copying & pasting the \"image tag\" of the image you want to use to the \"HTML supported\" entry field.   "},{"id":59,"title":"Deleting images","url":"1911.htm","text":"Delete images from the server. <br>* Note that once images are deleted they cannot be recovered.   Procedure  1.\tSelect the checkbox of the selection field of the image you want to delete from the file list. (Two or more images can be selected.)   2.\tClick the [Delete] button to complete deletion.   "},{"id":60,"title":"Batch uploading image files","url":"1913.htm","text":"Product images and images other than products on the PC can be batch uploaded to a server.   (1) Product images  ・\tBefore batch uploading, register the product information. Only the product ID of registered products is valid.   ・\tThe maximum size that can be uploaded in a single operation is 5MB.   ・\tName product image files according to the following rules:<br>Thumbnail images \t： goods_productID_thum.extension  \tProduct image 1 \t： goods_productID_1.extension  \t\t\t～  \tProduct image 20 \t： goods_productID_20.extension  ・\tUse only 1-byte alphanumeric characters for file names. (Only the hyphen and underbar symbols are allowed. Spaces are not allowed.)   ・\tAllowed file extensions in zip files are jpeg, jpg, gif, and png.   ・\tFiles cannot be split into two or more directories in zip files.   ・\tIf a file with the same name exists on the server when image files are uploaded, it will be overwritten.   (2) Images  \tImages on your PC (image files other than product images that are used, for example, for shop template design) can be batch uploaded to the server.   ・\tUse only 1-byte alphanumeric characters for file names. (Only the hyphen and underbar symbols are allowed. Spaces are not allowed.)   ・\tAllowed file extensions in zip files are jpeg, jpg, gif, and png.   ・\tFiles cannot be split into two or more directories in zip files.   ・\tIf a file with the same name exists on the server when image files are uploaded, it will be overwritten.   The following describes the procedure for batch uploading product images.   Procedure  1.\tCompress the images. <br>Select the images you want to batch upload, and compress them as a zip file.   ・\tDo not set a password to the zip file.   ・\tFiles cannot be split into two or more directories or located in a file hierarchy in zip files.   2.\tSelect the compressed zip file from the [Select image files] button, and press the [Batch upload product images] button. (It will take a long time to upload the files if there are many images.) <br>If the upload fails, an error message will be displayed. Remedy the problem by referring to the displayed error, and retry the upload.   3.\tIf the upload ends successfully, the number of uploaded images and the upload completion message will be displayed.   4.\tYou can confirm the product image after the upload in the \"product details\" page for the respective product. (Note that product images are not displayed in the \"list of image files uploaded to the server.\")）  "},{"id":61,"title":"Managing other files (Javascript, CSS, PDF, FLASH, etc.)","url":"1916.htm","text":"Files on your PC (js, css, pdf, fla, swf, as, clr, act, etc.) can be uploaded to the server.   Procedure  1.\tClick the [Contents files manager] button on the Image Manager screen.   2.\tThe \"Contents files manager\" screen opens. Select the files from your PC from the [Select image files] button.   You can also used the batch upload function at the same time. This is handy if you want to upload a batch of two or more HS, CSS, Flash and other types of files. (For details, see page 00.)  3.\tClick the [Upload image files] button. The files are uploaded to the server.   (1)\tTo use files at a shop, write the path displayed in the management screen in the design template.   ※\tBatch uploaded files cannot be edited in the management screen. To edit file contents, edit them locally on your PC and upload them again under the same file name. They will be overwritten on the server.   "},{"id":62,"title":"Batch uploading contents files","url":"1919.htm","text":"Files (js, css, pdf, fla, swf, as, clr, act, etc.) corresponding to \"contents files\" on your PC can be batch uploaded to the server.   Procedure  1.\tCompress the target contents. <br>Select the contents you want to batch upload, and compress them as a zip file.   ・\tDo not set a password to the zip file.   ・\tFiles cannot be split into two or more directories or located in a file hierarchy in zip files.   2.\tClick the [Contents files batch upload] button from the Contents files manager.   3.\tSelect the compressed zip file from the [Select image files] button, and press the [Batch upload] button. <br>(It will take a long time to upload the files if the zip file is heavy.) <br>If the upload fails, an error message will be displayed. Remedy the problem by referring to the displayed error, and retry the upload.   3.\tIf the upload ends successfully, the number of uploaded files and the upload completion message will be displayed.   4.\tYou can confirm files after the upload in the \"list of files uploaded to the server.\"   "},{"id":63,"title":"Settings (Free Page 1)","url":"1921.htm","text":"The free page is a page that can be freely edited. Use it as desired, for example, to introduce a company or a store or to announce wholesale selling.   "},{"id":64,"title":"Settings (Free Page 1)","url":"1922.htm","text":"1.\tOpen the \"Settings (Free Page 1)\" screen from the menu on the left.   \tClick [Free Page 1] to be edited. In this example, let's create a Company Profile page at free page 1.   2.\tEnter the title of the free page.   * Tags cannot be used in titles.   3.\tEnter the content.   * Input fields incorporate an automatic line feed function when inserting line feeds during text input. So, layouts containing table tags, for example, might get out of shape during HTML input. At this time, pad spaces between tags.  \tExample)&nbsp;<br><table width=\"100%\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\">&nbsp;<br><tr>&nbsp;<br><th scope=\"row\">&nbsp;</th>&nbsp;<br><td>&nbsp;</td>&nbsp;<br><br>↓Pad spaces between tags as follows:&nbsp;<br><table width=\"100%\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\"><tr><th scope=\"row\">&nbsp;</th><td>&nbsp;</td>  4.\tClick the [Save] button.   5.\tLet's click [Preview] to check the free page for the shop.   ※.\tThe template variable for the Free Page 1 URL is <{$free1_url}>. <br>Paste as follows to the template of the desired link destination page:<br>(Example)<br><a href=\"<{$free1_url}>\">Company Profile</a>  6.\tTo edit other free pages, click the appropriate [Free Page○] and edit in the same way.   "},{"id":65,"title":"Link API Function","url":"1925.htm","text":"You can use API when linking various information to an external system. For details on API specifications, check the technical data (separate sheet).   When linking information that includes personal information, the information of the connection destination must be registered to this system and the ID and password for authentication must be acquired in advance.   "},{"id":66,"title":"Registering the link destination system (acquiring the ID and password for authentication)","url":"1926.htm","text":"There are two APIs: (search received order information) and (update invoice No.).   The following example describes the procedure for the (search received order information) screen. Other operations are the same so refer to this procedure.   1.\tRegister a new link API (search received order information).   2.\tSelect the connection destination.   3.\tEnter the information of the connection destination that is allowed to search for received order information.   (1)\tDestination name (required)  (2)\tExplanation (optional)<br>1 and 2 are used for differentiating connection destinations within a store.   (3)\tAllowed IPs (required)  (4)\tPassword (required)  4.\tWhen input is finished, click the [New registration] button.   5.\tThe connection destination is registered. Set the issued \"Auth Key\" and \"Password\" to api_auth_key and api_password of the connection destination system, and perform a connectivity test.   "},{"id":67,"title":"Editing/deleting link destination systems","url":"1930.htm","text":"1.\tClick the ID of the connection destination you want to edit from the \"Link API control\" list.   2.\tThe \"Link API control: Change registration\" screen will open.  3.\tTo edit setting information of API link destinations, correct the display details, and click the [Edit] button.   4.\tTo delete an API link destination, click the [Delete] button.   "},{"id":68,"title":"Sub-User Management","url":"1934.htm","text":"On this system, you can create \"sub-user accounts\" in addition to the \"main user accounts\" that is issued when you first enter into a contract with the store.   Main users are allowed to use all functions. You can, however, restrict the management items that can be accessed by sub-users.   To log into this system at subcontractors or departments that perform only specific clerical work, we recommend not sharing user management accounts but individually issuing sub-user accounts from the standpoint of both the protection of personal information and security.   "},{"id":69,"title":"Registering new sub-users","url":"1935.htm","text":"1.\tEnter the sub-user information.   (1)\tSub-User ID (automatically assigned)  (2)\tSet the login ID.   (3)\tSet the password.   (4)\tA password expiration date can be set. (entry optional)<br>When the expiration date is not set, the screen will move to changing of the password during login.   (5)\tRegister the name of the company and department in use.   (6)\tRegister the name of the person in charge.   (7)\tRegister the e-mail address of the person in charge.   (8)\tYou can set items that sub users can perform tasks on. Select the items that the sub-user will be allowed to access from the \"All functions\" field on the left, and click the [Add] button. Those items will move to \"Accessible functions\" field. Only items that have moved to the \"Accessible functions\" field will be displayed in the sub-user management screen.   (9) Remarks can be entered.   2.\tClick the [New registration] button to complete registration.   "},{"id":70,"title":"Confirming/editing sub-users","url":"1937.htm","text":"1.\tOpen \"Sub-User Management: List of Sub-Users\". You can confirm registered sub-users in this list.   2.\tIf you click a sub-user ID, \"Sub-User Management: Change registration\" will be displayed.   3. After making editing changes, click the [Edit] button.   4. The sub-user settings are changed.   "},{"id":71,"title":"Disabling sub-user accounts","url":"1940.htm","text":"Though sub-users cannot be deleted, main users can change the status of sub-user accounts to enabled and disabled. Once a sub-user account is invalidated, sub-users can no longer log into the management screen.   1.\tOpen \"Sub-User Management: List of Sub-Users\".   2.\tIf you click a sub-user ID, \"Sub-User Management: Change registration\" will be displayed.   3.\tChange the \"Status\" dropdown list setting to \"Disabled\", and click the [Edit] button.   \t(Hint: To validate a sub-user account again, change the \"Status\" dropdown list setting to \"Enabled\".) ）  4.\tThe screen will return to the list screen. Enabled sub-users will be displayed on a white background, and disabled sub-users will be displayed on a gray background.   "},{"id":72,"title":"To log in as a sub-user","url":"1943.htm","text":"1.\tNote down the sub-user's login ID and password, and log out from the top right of the screen.   \t(Main users and sub-users cannot log in at the same time on the same PC.)   2.\tIn the login screen for the main user, click \"If you have a \"Login ID\" besides the License ID and password, click here.\".   3.\tThe login screen for sub-users opens. Enter the \"Store ID\", \"Login ID\" and \"Password\", and click the [Login] button.   4.\tYou have not logged into the sub-user management screen. Confirm that the operation menus are limited to use by sub-users.   "},{"id":73,"title":"Inquiry Management","url":"1947.htm","text":"Inquiries are dealt with in accordance with the following flow on this system:  A. Inquiry form (Set at \"Email Settings\" page 57.)  ↓  B. Auto-response e-mail (Set at \"Email Settings\" page 54.)  ↓  C. Inquiry management (explained in this chapter)  ↓  D. Inquiry response e-mail (Set at \"Email Settings\" page 53.)  <br>On this screen, you confirm the status of inquiries and respond to inquiries. 　  "},{"id":74,"title":"Replying to inquiries","url":"1948.htm","text":"Procedure  1.\tAt \"Inquiry manager: Inquiry list\", display the target inquiry.   ※\tFor unanswered inquiries, the \"Status\" item is displayed in red and \"Unanswered\" is displayed.   2.\t\tClick the number of the inquiry you want to reply to.   3.\tEnter a comment to the customer, and click the [Check entry] button.   4.\tCheck the entered comment, and click the [Register] button.   5.\tThe display moves to the \"Inquiry manager: Return comment\" screen. <br>Click the [Return this comment] button. The comment is inserted in the \"inquiry response\" template at Email Settings as a Q&A comment, and is returned to the questioner.   "},{"id":75,"title":"Editing inquiry status","url":"1953.htm","text":"Though the inquiry status automatically changes by opening an inquiry or returning an e-mail, the following describes operation methods for forcibly editing status manually.   1.\tAt \"Inquiry manager:  Inquiry list\", select the inquiry whose status you want to edit.   2.\tThe \"Inquiry manager: Inquiry details\" screen opens.  3.\tSelect the status at the \"Status\" dropdown list in the screen, and click the [Update] button.   4.\tThe inquiry status is changed.   "},{"id":76,"title":"Deleting inquiry status","url":"1957.htm","text":"1.\tAt \"Inquiry manager: Inquiry list\", select the inquiry you want to delete.   2.\tThe \"Inquiry manager: Inquiry details\" screen opens.  3.\tClick the [Delete inquiry data] button in the screen.   4.\tThe confirmation message is displayed. (The inquiry will be deleted, however, the translation that was ordered for the inquiry will not be deleted.) Click [OK].   5.\tThe inquiry is deleted.   "},{"id":77,"title":"Content Management","url":"1961.htm","text":"Using \"product management,\" one product is always limited to ten pages on \"free pages.\" However, using the \"content management\" function, content not linked to product information can be created without any restrictions to the number of pages.   "},{"id":78,"title":"Setting free page templates for content management","url":"1962.htm","text":"With the content management function, \"free page\" templates are shared. From a free page template,   select the template to be used for \"content category\" and \"content details\".   Procedure  1.\tOpen \"Contents Templates Management\", and select the name of the free page template you want to use with the content management function.   2.\tThe \"Contents Templates Management: Registration\" management screen opens. Enter the template information, and click the [Setting] button. <br>To use the content function, at least one each of \"content category\" and \"content details\" templates are required.   ※\tTo edit a free page template that was originally set for free pages to use for content management use, the template content in \"Design Settings\" also must be edited for content management use.   "},{"id":79,"title":"Creating content categories","url":"1965.htm","text":"Content made with the content management function can be classified into one layer of categories.   Content categories, like product categories, can be listed in almost store screens.   Procedure  1.\tClick \"Add content-category\" from the menu. The \"Contents Categories Management: New Registration\" screen opens.     2.\tEnter the category details.   1)\t\"Content category name\": This is the category name that is actually displayed in the shop screen.   2)\tTemplate: The template whose type is assigned as \"content category\" at \"Contents Templates Management\" is displayed. Select the template to be used with this content category.   3)\tPriority: Sets the sort order of content categories in the content category list. Small numbers are sorted higher up. When content categories have the same number, categories having an older registration date sorted downwards.   4)\tVisibility: Set whether or not to display this category. When Hide is set, all content belonging to this category is hidden.   3.\tClick the [New Registration] button. The categories are saved.   "},{"id":80,"title":"Confirming/editing content category","url":"1968.htm","text":"1.\tClick \"Content Categories Management\" from the menu. The \"Contents Categories Management\" screen opens. On this screen, you can perform the following operations for each category displayed in the list.   1)\tClick \"To content list page\" for the respective categories. The display moves to the content list screen for the store.   2)\tIf you click \"URL\" for a particular category, the URL for that category will be displayed.   3)\tThe sort order of content categories can be batch edited by entering a number to \"Priority\" and executing \"Save priority\".   2.\tTo confirm and edit the details of content categories, click the content category ID.   3.\tThe \"Contents Templates Management: Change registration\" screen will be displayed. Correct the registered details, and click the [Edit] button.   4.\tAfter the confirmation message, the content category will be changed.   "},{"id":81,"title":"Deleting content categories","url":"1971.htm","text":"1.\tClick \"Content Categories Management\" from the menu. The \"Contents Categories Management\" screen opens.   2.\tClick the category ID whose content category you want to delete.  3.\tThe \"Contents Templates Management: Change registration\" screen will be displayed. Click the [Delete] button on the screen.   4.\tAfter the confirmation message, the content category will be deleted.   "},{"id":82,"title":"Creating content","url":"1974.htm","text":"Procedure  Click \"Add content\" from the menu. The \"Contents Management: New registration\" screen opens.   Enter the content details.   1)\tCategory: The categories created at \"Contents Categories Management\" are displayed. Select the category to which this content belongs.   2)\tTemplate: The template whose type is assigned as \"content details\" at \"Contents Templates Management\" is displayed. Select the template to be used by this content.   3)\tStart date: The date that this content will be made public can be specified. When November 6, 2012 is specified, the content will automatically be made public from November 6, 12:00 a.m. (Japan Time).   \tTo immediately make content public, enter a past date.   4)\tEnd date: The date that this content will no longer be made public can be specified. When November 7, 2012 is specified, the content will automatically be made public from November 6, 23:59 p.m. (Japan Time).   5)\tFile name: The URL of the content can be edited as desired. When a file name is not entered, a different content ID will be issued each time that an article is created. So, even though the URL changes, by setting the file name the same URL will be carried over even if the article is rewritten.   \t■Content URL when a file name is not entered  \thttp://domain/content_display languageID_currencyID_contentID.html  \tExample) http://testdomain.com/content_en_JPY_1.html  \t■Content URL when there is a file name &#8220;aboutus.html&#8221;  \thttp://domain/contents/display languageID_currencyID/filename  \tExample) http://testdomain.com/contents/en_JPY/aboutus.html  \t* The display language ID and currency ID change according to the selections made by the customer.   6)\tTitle: The title of this content  7)\tContent: The body of these contents.  ※\tVariables cannot be used in the contents function body. To acquire product information and assigned stock promptly, use the \"Display function of goods using ajax\" in the Basic Information Settings.   ※\tTo customize screens using the display function of goods using ajax, knowledge of how to edit ajax is required.   2.\tClick the [New Registration] button.   3.\tAfter the confirmation message, the content will be created. <br>  "},{"id":83,"title":"Confirming/editing content","url":"1976.htm","text":"1.\tClick \"Contents Management\" from the menu. The \"Contents Management\" screen opens. On this screen, you can perform the following operations for each content type displayed in the list.   1)\tClick \"Content page\" for the respective content. The display moves to the corresponding content screen that is public.   2)\tIf you click \"URL\" for a particular content category, the URL for that content item will be displayed.   2.\tTo confirm and edit the details of content, click the content ID.   3.\tThe \"Contents Management: Change registration\" screen will open. Correct the details, and click the [Edit] button.   4.\tAfter the confirmation message, the content details will be changed.   "},{"id":84,"title":"Deleting content","url":"1979.htm","text":"1.\tClick \"Contents Management\" from the menu. The \"Contents Management\" screen opens.   2.\tClick the contents ID of the content you want to delete.   3.\tThe \"Contents Management: Change registration\" screen will open. Click the [Delete] button.   4.\tAfter the confirmation message, the content will be deleted.   "},{"id":85,"title":"Category Management","url":"1982.htm","text":"Register categories for making it easier for customers to select products. Large and small categories can be registered.   "},{"id":86,"title":"Registering categories","url":"1983.htm","text":"To register a large category, click the [Add large category] button, and to register a small category, click the [Add small category] button.   *\tThe following example shows the procedure for registering a large category.   Procedure  1.\tClick the [Add large category] button. The \"New Registration\" screen will be displayed.   2.\tEnter the category information.   a.\tEnter the category name in the respective language.   * The category name is a required item.   b.\tEnter a simple explanation (HTML supported).   * Also, simple descriptions can be displayed in the list of products in mail order sites.   3.\tClick the [New rRgistration] button to complete registration.   "},{"id":87,"title":"Editing category information.","url":"1986.htm","text":"Procedure  1.\tClick the category name you want to edit from the list. The \"Change Rgistration\" screen will be displayed.   2.\tEdit the registered details.   3.\tClick the [Edit] button to complete editing.   "},{"id":88,"title":"Deleting category information.","url":"1989.htm","text":"Delete category information.   * When a large category is deleted, the small categories included in that large category also are deleted.   * When products are registered in categories to be deleted, that category cannot be deleted. 　  Procedure  1.\tClick the category name you want to delete from the list. The \"Change registration\" screen will be displayed.   2.\tClick the [Delete] button to complete deletion.   "},{"id":89,"title":"Changing the display order of categories","url":"1992.htm","text":"Procedure  1.\tClick the [Click here-->>] link. The \"Edit display order\" screen will be displayed.   2.\tCorrect the display order. <br>The display order can be changed by clicking the ↓↑ button displayed to the right of the category you wish to move.  "},{"id":90,"title":"Batch registering categories","url":"1995.htm","text":"You can upload a CSV file to batch register \"category data.\" (Additional categories can only be added. They cannot be changed.) )  * \tBefore performing a batch registration, be sure to check the \"Precautions\" linked from the management screen.   * \tThe format of each CSV file changes with each individual store according to the number and sort order of supported languages. When creating a CSV file, download the CSV sample file from the management screen.   1.\tSelect the file.   2.\tSelect the delimiter character and character encoding to suit the content of the file you created.   ※\tNote: Select not the \"format of the downloaded file\" but the format of the actually saved CSV file. For example, when downloading a CSV sample file in the format \"Japanese(shift-jis)(comma delimiter)\" and enter Chinese, etc. in an Excel file and save it in \"Unicode text\" format, the file will be saved as \"Unicode(UTF-16LE) with BOM\" and \"tab delimiter\".   3.\tClick the [Confirm] button. The file is uploaded and is checked.   4.\tIf a problem is found in the content of the data, error details will be displayed in the \"Check Result\" field.   \tReferring to the error details, correct the CSV file. Click the [Back] button, and repeat steps 2 and 3 until the error no longer appears.   5.\tIf the content of the data can be imported, the [Upload] button is displayed between the list of items scheduled to be registered.   6.\tWhen the [Upload image files] button is clicked, the upload is completed and the result is displayed.   "},{"id":91,"title":"Product Management","url":"2000.htm","text":"Product information can be managed.   "},{"id":92,"title":"Registering new products","url":"2001.htm","text":"1.\tClick the [Add new] button.   2.\tEnter the detailed information of the product.   (1)\tProduct ID*  \tThis is the ID of the target product.<br>(The ID will be automatically assigned.)   (2)\tProducts No.1 & name*  \tThis text string can be set by the customer for each individual product. * When batch registering products or SKU, Products No.1 & name becomes the key.   (3)\tProducts No.2 & name  \tThis text string can be set by the customer for each individual product.   (4)\tCopy  \tYou can register the features of the target product as catch copy.   \t(This is shown in both the lists and details.)  (5)\tName*  \tEnter the product name.   (6)\tCategory*  \tThe category to which the product belongs can be set. Click the [Category] button, and select the category to which the product belongs. (Two or more can be selected.)   (7)\tBrand  \tRegister this when posting in Google Shopping Feed.   (8)\tDomestic price*  \tRegister the selling price for inside your country.   (9)\tInternational price*  \tRegister the selling price for outside your country.   (10)\tAssigned quantity in stock  \tSelect \"Inventory Management\" and enter the assigned quantity in stock to perform inventory management on this product regardless of item unit/SKU unit.   (11)\tUnit  \tSet the unit for when placing orders.   (12)\tOrder Restrictions  \tThe number of orders can be limited by inputting this item.   (13)\tTime stamp*  \tThis is used for \"incoming orders\" in the product display list.  (14)\tPriority  \tSet the display order of priority of products in the product list display. The smaller the input value, the higher the priority becomes.   (15)\tRestrictions on overseas shipment*  \tExport restrictions can be applied to products that are not allowed to be exported when selling product inside and outside your country.   (16)\tCalculation of shipping charges*  \tSet whether or not to automatically calculate shipping charges based on the delivery method setting.   (17)\tPack together with other products*  \tWhen packing together with other products, the combined shipping charge for all products can be calculated. When not packing together with other products, the shipping charge is calculated for one package per single product.   (18)\tWeight  \tThis is required when setting shipping charges by weight. The input unit is grams (g).   (19)\tOrigin  \tYou can select the country of origin. This can be input to the received order information.   (20)\tHS code  \tYou can set the HS code. This can be input to the received order information.   (21)\tProduct code  \tEnter the JAN (UPC, EAN) code or ISBN code of this product.   *\t21, 23 and 23 are required items for Google Shopping Feed. Be sure to enter these for output.   (22)\tProduct number  \tEnter this when this product has a product number issued by the manufacturer.   (23)\tCondition  \tSelect from the three conditions (new/secondhand/recycled) for the product.   (24)\tStock type (Google shopping feed)  \tSelect from the three stock types (judged in stock/back order/reserved).   \tIn the case of judged in stock, the inventory information is automatically acquired, and in stock or not is output to the feed.   (25)\tShipment & Charge free flag (Charity)  \tShipping charges and commission are not charged on products this item is selected for.   (26)\tName printable item  \tYou can specify this for products on which names will be printed.When a product is to have a name printed on it, besides the addition of options (name printing information), that do not involve being put in stock, to the product, the breakdown line will be shared with each individual product even if two or more of the same product are put in the same cart.  (27)\tNon-delivery item flag  \tSelect this if the product does not require delivery.  (28)\tProduct type  ※\tThis item is displayed only when the \"download sales function\" is included in the contract.   \tSelect whether the product is a regular product (product to be distributed) or a download item.   (29)\tDownload item  ※\tThis item is displayed only when the \"download sales function\" is included in the contract.   \tIn the case of download items, select the download item and effective number of download days.   (30)\tTemperature zone  \tSelect from the three categories (general/frozen/cold storage) for the product.   (31)\tGroup code for volume discount  \tThis function enables fluctuation in prices depending on the number of purchased items. It enables purchasing such as \"00% off a grab selection of X items.\" Enter the group code targeted for discounting at this item.   (32)\tSale  \tYou can set the date/time that sales are to be performed.   (33)\tDescription (HTML supported)  \tList details (description) for each individual product.   (34)\tFree options  \tThis product information management item can be set as desired by the customer.   (35)\tShow?*  \tSelect whether or not to list products in the shopping site.   (36)\tRemarks  \tUse this item when sharing product information in the store.   3.\tClick the [New Registration] button.The product information is registered.   "},{"id":93,"title":"Registering product images and captions","url":"2008.htm","text":"1.\tClick the Product ID from  \"Product Management: Registered item list\" and re-open product information that has been saved once.   2.\tRegister the product images and captions.   \tClick [Batch edit].   ※\tUp to 20 images and captions can be set.   3.\tSeparate windows for product images, captions and changing registration are displayed.   \tSelect the images on your PC from [Select image files] and upload the images.   4.\tEnter the captions. (entry optional)   \tThumbnails do not have captions.   5.\tClick the [Edit] button to complete registration. <br>  6.\tThe thumbnails and product images are uploaded.   "},{"id":94,"title":"Registering optional items","url":"2013.htm","text":"You can select menus for color, size, etc. Up to two menus can be set.   The option items added here become SKU selection options.   1.\tClick the option [Add].   2.\tRegister the product options.   \tFor stores that require entry of a store exclusive code, enter the code,   3.\tAfter registration, click [New Registration].  4.\tThe product option is added.   To add more options, repeats steps 1 to 3.   5.\tExample of screen display  "},{"id":95,"title":"Registering SKU information","url":"2018.htm","text":"Register SKU (Stock Keeping Unit) information.   * Be sure to reset options when they have been edited.  1.\tClick [Setting].   2.\tThe \"Product SKU New registration \" window is displayed.   (1)\tOption item 1 created at \"Option Setting\" is entered.   (2)\tOption item 2 created at \"Option Setting\" is entered.   ※\tTo edit (1) and (2), set again from the \"Option\" item.   (3)\tProducts No. & name in individual SKU units can be set. At receipt of order, Products No.1 & name is overwritten and output.   (4)\tPrice inside your country of SKU unit  (5)\tPrice outside your country of SKU unit  ※\tWhen SKU has been set, the item price is ignored and the SKU price is used.   (6)\tAssigned quantity in stock of SKU unitWhen SKU has been set, the assigned quantity of items in stock is ignored and items are managed by SKU stock.   (7)\tAn exclusive code for option item 1 created at \"Option Setting\" is entered.   (8)\tAn exclusive code for option item 2 created at \"Option Setting\" is entered.   (9)\tWeight of SKU unitWhen SKU has been set, the item weight is ignored and the shipping fee is calculated by SKU weight.   3.\tClick the [New Registration] button.The SKU management information is added.   "},{"id":96,"title":"Editing product information","url":"2022.htm","text":"1.\tFrom \"Product Management: Registered item list\", click the product ID of the product whose information is to be edited.   2. \tThe \"Product Management: Change registration\" screen will open. When changes have been made, click the [Edit] button.   "},{"id":97,"title":"Deleting product information","url":"2025.htm","text":"1.\tFrom \"Product Management: Registered item list\", click the product ID of the product you want to delete.   2.\tThe \"Product Management: Change registration\" screen will be displayed. Click the [Delete] button on the screen.  "},{"id":98,"title":"Batch saving priorities","url":"2028.htm","text":"On this system, the default sort order of the product list display in the shop screen is the product time stamp (newest first). If you want to display specific products higher up in the order in this product list display, you can use the priority feature to alter the sort order.   ※\tPrecautions  ・ This feature controls the sort order by giving priority over the time stamp.   ・Small priority numbers are sorted higher up.   ・ In the case of products having the same priority, products with a newer time stamp are sorted higher up.   Procedure  1.\tIn the \"Product Management: Registered item list\" screen, enter or edit the priority.   2.\tClick the [Save priority] button.   "},{"id":99,"title":"Batch deleting product information","url":"2030.htm","text":"You can batch delete two or more products.   Deleted product IDs will become missing numbers.   1.\tFrom \"Product Management: Registered item list\", select the checkbox of the product you want to delete.   2.\tClick the [Delete checked items] button.   3.\tThe selected products are deleted.   "},{"id":100,"title":"Starting a sale","url":"2032.htm","text":"You can program a discount sale for a specified period for each individual product.   When using the sale function, confirm that \"Sale function\" in \"Basic Information Settings\" is selected.   If it is not selected, select it and then prepare for the sale.   1.\tWhen the sale function is enabled, \"Sale status\" is displayed in \"Product Management: Registered item list\". Click the product ID targeted for sale.   2.\tEnter the sale setting details.   (1)\tSale status: Displays the status of this product when the sale function is enabled. Statuses are as follows:  ・ Preparing to start sale  The product is waiting for sale start processing.   ・ Sales under way  The sale is under way.   ・ Sale start error  Start of sale caused some error. Check the supplementary explanation.   ・ Not on sale  The sale period has not been set or the product is not included in the sale.   (2)\t\"Sale start/end date\": Specifies the date for starting and ending the sale.<br>The sale start time can be specified in 10-minute units. When \"Immediately\" is clicked, the shortest sale start date is entered.   (3)\t\"Sale price (domestic/overseas)\": When the product is managed by item management, enter the selling price during the sale at \"Sale price (domestic/overseas)\".   ※\tThough \"Sale start/end date\" can be specified even if the sale price is \"0\", the sale will not be started.   3.\tWhen the product to be put in the sale is managed by SKU management, enter the following sale price at \"SKU Management\", too.   \t(No entry will result in an error, and the sale will not be started.)   (1)\tSale price (inside your country)  (2)\tSale price (outside your country)  4.\tClick the [Edit] button for product SKU.   5.\tClick the [Edit] button for product information to complete registration.   "},{"id":101,"title":"Ending a sale","url":"2036.htm","text":"1.\tWhen the sale function is enabled, \"Sale status\" is displayed in \"Product Management: Registered item list\". Click the product ID targeted for end of sale.   2.\tThe [End sale] button is displayed at the \"Sale status\" field of the product to be pulled from the sale. The sale can be immediately ended by clicking this button.   "},{"id":102,"title":"Sale alert e-mail","url":"2038.htm","text":"The result of the previous day's sale processing is sent to the support e-mail address. This e-mail is sent at 5:15 a.m. (Japan Time).   The sale alert e-mail contains the following information:  ・ List of products that were put in the sale  ・ List if products that were targeted for the sale but were not put in the sale because of a problem in the data  ・ List of products that completed the sale  <Sale alert e-mail sample>  "},{"id":103,"title":"Inventory Management","url":"2040.htm","text":"You confirm and edit the management status of the product inventory.   "},{"id":104,"title":"Confirming/editing the assigned quantity in stock","url":"2041.htm","text":"1.\tClick \"Inventory Management\" from the menu. The \"Inventory Management\" screen is displayed. The information that is displayed in this screen is the item inventory. To edit the assigned quantity in stock, enter the assigned quantity in stock in the \"Assigned quantity in stock\" for the respective products.   2.\tTo update stock by individual product unit, click the [Save] button in the field to the right of the product.   3.\tTo batch update stock in the screen, click the [Save All] button.   4.\tThe new stock information is saved.   "},{"id":105,"title":"Setting stock alerts","url":"2043.htm","text":"When the assigned product quantity in stock becomes less than a fixed value, an alert notifying that the assigned quantity is stock is low can be sent to the user's e-mail address.   ・ Alerts are sent at a frequency of once a day at 06:00 a.m. (Japan time)  ・ Alerts are sent to the account user e-mail address.   1. \tClick the [Stock alert settings] button. The window for entering the minimum assigned quantity in stock will be displayed.   2.\tEnter the minimum assigned quantity in stock to be used as the standard for alerts, and click the [Setting] button.   ※\tTo cancel a setting, enter a blank space for the setting value.   3. The alert is set.   4.\tWhen a stock alert mail has been set, notification of stock information will be made according to the e-mail below.For products that are managed by item inventory management, stock information is notified in individual item units, and for products that are managed by SKU inventory management, stock information is notified in individual SKU units.   "},{"id":106,"title":"Batch Registering Products","url":"2506.htm","text":"You can upload a CSV file to batch register \"product data.\"  * \tBefore performing a batch registration, be sure to check the \"Precautions\" linked from the management screen.   * \tThe format of each CSV file changes with each individual store according to the number and sort order of supported languages. When creating a CSV file, download the CSV sample file from the management screen.   1.\tSelect the file.   2.\tSelect the delimiter character and character encoding to suit the content of the file you created.   3.\tSelect \"Overwrite\" or \"Add\", and click the selected option.  4.\tSelect the delimiter character and character encoding to suit the content of the file you created.   ※\tNote: Select not the \"format of the downloaded file\" but the format of the actually saved CSV file. For example, when downloading a CSV sample file in the format \"Japanese(shift-jis)(comma delimiter)\" and enter Chinese, etc. in an Excel file and save it in \"Unicode text\" format, the file will be saved as \"Unicode(UTF-16LE) with BOM\" and \"tab delimiter\".   5.\tClick the [Confirm] button. The file is uploaded and is checked.   6.\tIf a problem is found in the content of the data, error details will be displayed in the \"Check Result\" field.   \tReferring to the error details, correct the CSV file. Click the [Back] button, and repeat steps 5 and 6 until the error no longer appears.  7.\tIf the content of the data can be imported, the [Upload] button is displayed between the list of items scheduled to be registered.   @@  8.\tWhen the [Upload image files] button is clicked, the upload is completed and the result is displayed.   "},{"id":107,"title":"Batch editing products","url":"2512.htm","text":"\"Price (Domestic price/International price)\" and \"Assigned quantity in stock\" of registered products can be batch edited by a CSV file.  (Only price and assigned quantity in stock are edited.Product names cannot be edited.)This is not new registration.  1.\tClick the link to download the current product information, and edit its content.  2.\tSelect the delimiter character and character encoding to suit the content of the file you created.   ※\tNote: Select not the \"format of the downloaded file\" but the format of the actually saved CSV file. For example, when downloading a CSV sample file in the format \"Japanese(shift-jis)(comma delimiter)\" and enter Chinese, etc. in an Excel file and save it in \"Unicode text\" format, the file will be saved as \"Unicode(UTF-16LE) with BOM\" and \"tab delimiter\".   3.\tClick the [Confirm] button. The file is uploaded and is checked.   4.\tIf a problem is found in the content of the data, error details will be displayed in the \"Check Result\" field.   \tReferring to the error details, correct the CSV file. Click the [Back] button, and repeat steps 2 and 3 until the error no longer appears.   5.\tIf the content of the data can be imported, the [Upload] button is displayed between the list of items scheduled to be registered.   6.\tWhen the [Upload image files] button is clicked, the upload is completed and the result is displayed.   "},{"id":108,"title":"Inventory (SKU) Management","url":"2518.htm","text":"Display a list of current assigned quantity in stock for inventory-managed product SKUs (set by Product Management). This can also be set here.  *\tProducts that are not inventory-managed are not displayed.  "},{"id":109,"title":"Confirming/editing SKU inventory","url":"2519.htm","text":"1.\tClick \"Inventory (SKU) Management\" from the menu. The \"Inventory (SKU) Management\" screen is displayed.The information that is displayed in this screen is the SKU inventory.To edit the assigned quantity in stock, enter the assigned quantity in stock in the \"Assigned quantity in stock\" for the respective products.   2.\tTo update stock by SKU unit, click the [Save] button in the field to the right of the product.  3.\tTo batch update stock in the screen, click the [Save All] button.  4.\tThe new stock information is saved.   "},{"id":110,"title":"Batch registering product SKUs","url":"2521.htm","text":"Batch register SKU information for products.Product information must be registered beforehand.  You can upload a CSV file to batch register \"product SKU data.\"  * \tBefore performing a batch registration, be sure to check the \"Precautions\" linked from the management screen.   * \tThe format of each CSV file changes with each individual store according to the number and sort order of supported languages. When creating a CSV file, download the CSV sample file from the management screen.   1.\tSelect the file.   2.\tSelect the delimiter character and character encoding to suit the content of the file you created.   ※\tNote: Select not the \"format of the downloaded file\" but the format of the actually saved CSV file. For example, when downloading a CSV sample file in the format \"Japanese(shift-jis)(comma delimiter)\" and enter Chinese, etc. in an Excel file and save it in \"Unicode text\" format, the file will be saved as \"Unicode(UTF-16LE) with BOM\" and \"tab delimiter\".   3.\tClick the [Confirm] button. The file is uploaded and is checked.   4.\tIf a problem is found in the content of the data, error details will be displayed in the \"Check Result\" field.   \tReferring to the error details, correct the CSV file. Click the [Back] button, and repeat steps 2 and 3 until the error no longer appears.   5.\tIf the content of the data can be imported, the [Upload] button is displayed between the list of items scheduled to be registered.   6.\tWhen the [Upload image files] button is clicked, the upload is completed and the result is displayed.   "},{"id":111,"title":"Batch editing product SKUs","url":"2526.htm","text":"\"SKU Products No. & name\", \"Price (Domestic price/International price)\" and \"Assigned quantity in stock\" of registered product SKUs can be batch edited by a CSV file.(Product names and option names cannot be edited.))  ※\tThis is not new registration.  *\t Before batch editing, read the precautions.  * \tDownload samples when creating the CSV file since the CSV format changes according to the number of supported languages and sort order.  1.\tClick the link to download the current product information, and edit its content.  2.\tSelect the file, and select the delimiter character and character encoding to suit the content of the file you created.  ※\tNote: Select not the \"format of the downloaded file\" but the format of the actually saved CSV file. For example, when downloading a CSV sample file in the format \"Japanese(shift-jis)(comma delimiter)\" and enter Chinese, etc. in an Excel file and save it in \"Unicode text\" format, the file will be saved as \"Unicode(UTF-16LE) with BOM\" and \"tab delimiter\".   3.\tClick the [Confirm] button. The file is uploaded and is checked.   4.\tIf a problem is found in the content of the data, error details will be displayed in the \"Check Result\" field.   \tReferring to the error details, correct the CSV file. Click the [Back] button, and repeat steps 2 and 3 until the error no longer appears.   5.\tIf the content of the data can be imported, the [Upload] button is displayed between the list of items scheduled to be registered.   6.\tWhen the [Upload image files] button is clicked, the upload is completed and the result is displayed.   "},{"id":112,"title":"Order Management","url":"2531.htm","text":"When there is an order in the shop, the details of the received order are stored here.  "},{"id":113,"title":"Confirming and editing details of received orders","url":"2532.htm","text":"Procedure  1.\tClick the receipt number you want to confirm/edit from the list. The \"Order Management: Verify order details\" screen will be displayed.  2.\tYou can confirm the details of the received order, orderer information, shipping destination, and other details.  3.\tEditing details of received orders  \tClick the [Edit Screen] button at the bottom of the screen. The \"Edit Order Details screen will be displayed.  4.\tCorrect the details of the received order.  \t<Editing ordered product><br>Ordered products cannot be edited in this screen.  \tReturn to the \"Order Management: Verify order details\" screen, and edit the details by clicking the [Edit ordered product] button.  \t<Cautions when editing the shipping destination>  \tCare is required when a shipping destination country is edited since the shipping fee will sometimes be different.  \tSince the shipping fee is not automatically edited by the system, manually enter the correct shipping for the country when the shipping destination has been changed.  \t<Cautions when editing the shipping method>  \tSince the commission is not automatically edited by the system, manually enter the correct commission when the shipping method has been changed.  5.\tClick the [Edit] button to complete editing.   "},{"id":114,"title":"Changing the ordered product","url":"2536.htm","text":"You can exchange ordered products and edit returns.  1.\tClick [Change ordered merchandise] at \"Order Management: Verify order details\".  2.\tTo delete merchandise, click [Erase].  3.\tTo add new merchandise, click [Add merchandise(s)].  \tA different window appears, and a list of registered products is displayed.  \tClick the [Add merchandise(s)] button for the desired merchandise you want to add to the received order.  4.\tThe merchandise is added.  *\tThe amount of the received order is updated.  *\tWhen the order includes merchandise whose shipping fee is not automatically calculated, \"0\" is displayed as the shipping free.The shipping fee can be edited in the \"Edit Order Details\" screen.  5.\tIf the point usage status changes, enter the points.To use additional points, enter the number of points to use and click the [Recalculate] button.  *\tWhen using points or editing newly acquired points, the point information is not linked to member information.Edit retained points separately in the member information.  *\tEnter point discount amounts by a negative value. Example) -1000  6.\tIf the edits you have made are correct, click the [Edit] button.  7.\tThe edits are reflected in the ordered merchandise.  "},{"id":115,"title":"Adding unvalidated points to points total","url":"2542.htm","text":"This function allows you to use the points program at the store's discretion as a mechanism for encouraging repeat purchasing.  This registers some of the amount spent for shipping as points which are allocated as part of payment for goods in shopping later on.  1.\tPoints added at purchase of goods are added to \"Unvalidated points\" at the time of purchase.  \tBy the store user editing \"Unvalidated points\" to official \"points\", the points holder can use the points as part of actual payment for goods during shopping.  2.\tWhen the transaction with the customer is completed and processing has reached the stage where points may be added, click the [Add unvalidated points to points total] button.  3.\tThe confirmation message will appear. Click [OK].  4.\tThe unvalidated points are added to the official points.  ※\tOnce unvalidated points have been added to official points, the points cannot be reverted to unvalidated points.  ※\tTo correct the points of each individual member after they have been added to official points, do so as in regular operations at \"Batch Edit Points\" or \"Member Management\".  "},{"id":116,"title":"Sending the price notification e-mail","url":"2546.htm","text":"This function sends an e-mail for notifying the total payment amount and payment format after re-calculation of shipping fee and for requesting settlement of payment including the shipping fee to customers who have purchased products whose shipping fee is not fixed or products having a shipping fee unfixed status in the store's settings.  ※\t\"Notification not required\" is displayed for orders whose shipping fee is automatically calculated since this e-mail notification need not be sent.  1. Click the [Send Price Notification Email] button.  2. \tSince the send screen opens for the total payment notice e-mail, confirm that details such as shipping fee that were edited earlier have been reflected, and then add a supplementary explanation, if any.  \tAdd a supplementary explanation, if any.  *\tDo not edit the shipping fee here.(To edit the shipping fee, be sure to do so in the \"Edit Order Details\" screen.)  3.\tClick the [Send Mail] button.  \tThe confirmation message is displayed. Click [OK].  4.\tSatus of the [Send Price Notification Email] button changes from \"Unsent\" to \"Sent\".  "},{"id":117,"title":"Sending order (payment) confirmation e-mails","url":"2550.htm","text":"Contact customers from whom payment has not been confirmed after an order by e-mail to notify them that payment has not been settled yet and send them a settlement screen so that they can perform payment procedures again.  1.\tClick the [Send Order (Payment) Confirmation Email] button to the orderer in question.  2.\tThe \"Send Order (Payment) Confirmation Email\" screen opens.Confirm the details of the e-mail, and then add a supplementary explanation, if any.  3.\tClick the [Send Mail] button.  4. \tThe confirmation message is displayed. Click [OK].  5.\tAfter the e-mail is sent, the status is changed.  "},{"id":118,"title":"Registering dates where payment (payment of balance) was confirmed","url":"2554.htm","text":"When a payment has been made by a payment method to which settlement information (e.g. bank remittance) cannot be linked, register the payment information manually.  *\tWith payments such as credit card, PayPal and Alipay whose settlement information can be linked, the payment status will automatically be updated when settlement is completed successfully. Do not manually edit the status except in special cases such as errors. Confirm in the payment method setting screen whether or not the settlement method you are using can be automatically linked.   1.\tFrom the received order details screen, click the [Payment Date] button from the \"Payment\" item.  2.\tThe \"Order Management: Payment\" sub-window opens.Enter the payment date, and click the [Payment] button  ※\tTo delete a payment date, leave the date blank, and click the [Payment] button.  3.\tThe payment date is registered.The status of \"Payment Date\" in the \"Verify order details\" screen is updated.  4.\tEnter the payment date when payment of balance has been confirmed in the same way.Click the [Payment] button at \"Date of payment of the balance\" to register the payment.  "},{"id":119,"title":"Registering shipment information","url":"2558.htm","text":"When there is one package for a received order, register the shipment invoice number and enter the shipment date for the entire received order.  1.\tOn the \"Verify order details\" screen, click the [Shipment] button at the \"Shipment Date\" item.  2.\tEnter the package tracking number and shipment date.  * If the \"Set destinations\" checkbox is selected, this shipment date and package tracking number will be batch entered for all small lots even in the case of received orders divided into two or more lots.  3. Click the [Shipment] button. The \"Order Management: Send a shipment notification email\" screen will be displayed in a separate window.  4.\tThe shipment date and package tracking number that you entered earlier will be automatically entered at \"Shipment notification email\".Add a supplementary explanation, if any.  ※\tStandard sentences for shipment notice e-mails can be set at \"Email Settings\".  5.\tClick the [Send Mail] button.  6.\tThe confirmation message is displayed. Click [OK].  7.\tAfter the shipment information is entered, the shipment day status at \"Order Management: Verify order details\" and the received order list will be updated.  "},{"id":120,"title":"Registering shipment information by individual shipments","url":"2561.htm","text":"When packages are divided into two or more small lots by shipment timing, temperature zone, package inclusion restrictions, etc., shipment information can be registered by individual shipments.  1.\tThe information of individual small lot shipments is displayed at \"Shipment (Shipping) Status\" on the \"Order Management: Verify order details\" screen.Clickthe [Setting] button. The \"Order Management: Register Shipment (Shipping)\" screen will be displayed.  2.\tRegister the shipment information on the \"Order Management: Register Shipment (Shipping)\" screen.  (1)\tShipment Date: Enter the shipment date for each small lot.  (2)\tShipment tracking number: Enter the shipment date for each small lot.The shipment data and package tracking number will be listed in the shipment notice e-mail.  (3)\tFor B2 data (ItemCd 1/2, ItemNm 1/2): These are output as the item name when data is output to the YAMATO TRANSPORT invoicing system B2.By default, item code 1 and the item name of the 1st and 2nd registered products are output in the breakdown by individual small lots.Set whether to use these items or use the store's item codes/item names  at shipment in the Shipping Method Settings.  3.\tClick the [Edit] button.  4.\tClick [OK] in the confirmation message. The shipment information will be saved, and the display will return to \"Order Management: Verify order details\" screen.Confirm that the shipment date and package tracking number have been added to the \"Shipment (Shipping) Information\" field.  "},{"id":121,"title":"Adding shipment units","url":"2565.htm","text":"1.\tClick the [Setting] button at \"Shipment (Shipping) Status\" on the \"Order Management: Verify order details\" screen.  2. \tThe \"Order Management: Register Shipment (Shipping)\" screen will be displayed.  3.\tTo add the \"Shipment (Shipping)\" field, click the \"Add Shipment (Shipping) Field\" buttonOne more line of the shipment table will be added to the screen.  4.\tClick the [Add Breakdown] button on the shipment table. The \"Order Management: Register Shipment (Shipping), Select Received Order Breakdown\" screen will be displayed.   5.\tClick the [Add Breakdown button for the product in question on the shipment table, and add a product.After addition is completed, click the [Close] button to close the sub-window.  6.\tAssign packages to shipments taking care to prevent discrepancies between the details of the received order and the shipment details.  7.\tClick the [Edit] button. The shipment information is saved.  "},{"id":122,"title":"Sending shipment notification e-mails","url":"2569.htm","text":"1.\tCheck shipments to be handled as \"to be shipped this time\" in the shipment notification e-mail.  ※\tIf the shipment notification e-mail is sent without selecting anything, the shipment status of individual small lots with be either \"Not shipped\" or \"Shipped\".  2. Click the [Send mail] button. The \"Order Management: Send a shipment notification email] sub-window will open, and the shipment notification e-mail can be sent.  \tThe procedure to send the e-mail is the same as steps 3 to 6 of the section \"Registering shipment information.\"  "},{"id":123,"title":"Sent e-mail history","url":"2571.htm","text":"Accompanying tariff reforms in 2012, exporters and importers are now obligated by Customs to retain electronic mails for five years.  On the management screen, various e-mails relating to received orders can be saved in the order history and a history of sent e-mails can be confirmed.They cannot be deleted.  * At stores, you can set any e-mail address as a BCC of various automatically sent e-mails.  ◆For details on tariff reforms in 2012, refer to the following URL.  About retention of electronic mails relating to import/export transactions, etc.  http://www.customs.go.jp/shiryo/leaflet.htm  "},{"id":124,"title":"Canceling received orders","url":"2574.htm","text":"Received orders themselves can be canceled.  1.\tClick the [Order Management] screen and then click the received order ID in question.  2.\tClick the [Cancel the order] button at the bottom of the \"Order Management: Verify order details\" screen.  ※\tWhen the cancellation is linked to restore stock as well, the product (SKU) stock information will be restored after being decreased by cancellation of this received order.  ※\tWhen the cancellation is linked to restore acquired points as well, the member points that increased as a result of this received order will decrease.  3.\tA separate window will be displayed. Click [OK].  \tWhen a received order is canceled, it will not be accounted for as sales.  4.\tCancellations are grayed out on screen.  \tOnce a received order has been canceled, it cannot be restored.  "},{"id":125,"title":"Batch registering received orders","url":"2579.htm","text":"You can upload a CSV file to batch register \"received order data.\"(Additional categories can only be added. They cannot be changed.) )  *\tBefore batch registering, read the precautions.  *\tDownload samples when creating the CSV file since the CSV format changes according to the number of supported languages and sort order.  1.\tClick the link to download the current product information, and edit its content.  2.\tSelect the delimiter character and character encoding to suit the content of the file you created.   3.\tClick the [Confirm] button. The file is uploaded and is checked.   4.\tIf a problem is found in the content of the data, error details will be displayed in the \"Check Result\" field.   \tReferring to the error details, correct the CSV file. Click the [Back] button,  \tand repeat steps 2 and 3 until the error no longer appears.  5.\tIf the content of the data can be imported, the [Upload] button is displayed between the list of items scheduled to be registered.   6.\tWhen the [Upload image files] button is clicked, the upload is completed and the result is displayed.   "},{"id":126,"title":"Batch registering shipment","url":"2584.htm","text":"You can upload a CSV file to batch register \"shipment data.\" <br>You can also batch send \"shipment notification e-mails\" to customers at the same time.  E-mail templates can be edited at Email Settings.  1.\tSelect the file.   2.\tSelect the delimiter character and character encoding to suit the content of the file you created.   ※\tNote: Select not the \"format of the downloaded file\" but the format of the actually saved CSV file. For example, when downloading a CSV sample file in the format \"Japanese(shift-jis)(comma delimiter)\" and enter Chinese, etc. in an Excel file and save it in \"Unicode text\" format, the file will be saved as \"Unicode(UTF-16LE) with BOM\" and \"tab delimiter\".   3.\tClick the [Confirm shipping information] or [Update shipping status and send shipment notice email] button. The file is uploaded and checked.  4.\tIf a problem is found in the content of the data, error details will be displayed in the \"Check Result\" field.   \tReferring to the error details, correct the CSV file. Click the [Back] button, and repeat steps 2 and 3 until the error no longer appears.   5.\tIf the content of the data can be imported, the [Upload] button is displayed between the list of items scheduled to be registered.   6.\tWhen the [Upload image files] button is clicked, the upload is completed and the result is displayed.   7.\tTo send a shipment notice e-mail at the same time as registration of shipment information, click the [Update shipping status and send shipment notice email] button at step 3.  "},{"id":127,"title":"Downloading YAMATO TRANSPORT B2 S/I data","url":"2590.htm","text":"You can output received order data in a format that is compatible with the  YAMATO TRANSPORT B2 invoicing system for each country.When payment has been confirmed (in the case of bank remittance) and the product is ready to be shipped, output the \"courier service invoice.\"  Procedure  1.\tClick [Download B2 S/I data] from the Sales Management menu. The target list will be displayed.   2.\tSelect the received order you want to output the invoice for, and click the [Download B2 S/I data for checked orders only] button.  3.\tSave the data at a desired directory.  \tDefault file names are invoice.tsv (B2 for Singapore) and invoice.csv (B2 for Japan).  4.\tStart up B2.(The following example shows screens from the Singapore version of B2.)  \tPrepare the B2 ID, password, and manual.  Procedure  1.\tStart up B2, enter the ID and password, and click the [Login] button.  2.\tWhen the main menu is displayed, click [01.S/I Data Import].  3.\tThe data import screen will be displayed. Click the [Reference] button.  4.\tThe file selection screen will be displayed. Select the file you saved earlier on, and click the [Open] button.  5.\tWhen you have selected the file, click the [Submit] button.  6.\tThe import result is displayed.If the data is in error, correct the data in the screen.  ※1\tA \"not entered\" error will be displayed if the preferred delivery date is not entered at the net shop.  \tBe sure to enter the delivery date at [Preferred Delivery Date].  ※2\tThe program does not include a check based on the postal code at the net shop.  \tWhen an error occurs, be sure to correct the [Consignee's Postal Code] and [Shipper's Postal Code] fields.  7.\tConfirm that the error has been removed, and click the [Print] button.  ※\tFrom here on, output invoices referring to the B2 manual.  "},{"id":128,"title":"Sales Management","url":"2601.htm","text":"There are two sales lists, \"monthly sales report\" and \"daily sales report.\"These are the counts of the number of received orders, sales amounts, etc.<br>Sales amounts do not include shipping fees and commissions.<br>  "},{"id":129,"title":"Monthly sales report","url":"2602.htm","text":"Procedure  1.\tClick the [monthly sales report] link. The \"Sales Management: monthly sales report\" list is displayed.  2.\tTo view past sales<br>Select the year in the selection menu.  ※\tYou can confirm sales for last year and two years ago.  3.\tCount category (Order Date/Payment Date)<br>By default, totals are counted by order date.To count by payment date, select the [Count with reference to payment] radio button.  4.\t[Detail] link<br>Click the [Detail] link. The \"Monthly: Detail\" screen is displayed.  5.\tMonthly: Detail<br>This shows the order, amounts, etc. by product, category, prefecture, country, and promotion.  "},{"id":130,"title":"Daily sales report","url":"2606.htm","text":"Procedure  1.\tClick the [daily sales report] link. The \"daily sales report\" list is displayed.  2.\tTo view past sales<br>\tSelect the year and month in the selection menu.  ※\tYou can confirm sales for last year and two years ago.  3.\tCount category (Order Date/Payment Date)<br>By default, totals are counted by order date.To count by payment date, select the [Count with reference to payment] radio button.  4.\t[Detail] link<br>Click the [Detail] link. The \"Monthly: Detail\" screen is displayed.  5.\tMonthly: Detail<br>This shows the order, amounts, etc. by product, category, prefecture, country, and promotion.  "},{"id":131,"title":"Donations/charity status","url":"2610.htm","text":"Procedure  1.\tClick the [Donation/charity status] link. \"Sales Management: Donation/charity status\" is displayed.  2.\tThe list is displayed by selecting the data extraction period.  "},{"id":132,"title":"Member Management","url":"2612.htm","text":"A members' program is operated on this system.Viewing of purchase history and various benefits such as a point program and member-exclusive content can be provided to members.  "},{"id":133,"title":"Confirming/editing member information","url":"2613.htm","text":"Procedure  1.\tClick the ID of the member you want to confirm or edit from the \"Member Management: Membership information\" list. The \"Change registration\" screen is displayed.  2.\tEdit the registered details.   3.\tClick the [Edit] button to complete editing.   "},{"id":134,"title":"Deleting (withdrawing) membership","url":"2616.htm","text":"Withdraw from the members' program from here.  ※\t* Note that once membership has been withdrawn it cannot be recovered.  Procedure  1.\tClick the name of the member whose membership you want to withdraw from the list. The \"Change registration\" screen will be displayed.  2.\tClick the [Withdraw] button to complete withdrawal of membership.  3.\tThe withdrawn ID is grayed out, and this is reflected in the [Withdrawal date].  "},{"id":135,"title":"Editing the setting level of member option information","url":"2620.htm","text":"In this system, member information items can be created as \"option items\" exclusively for each store.  Example) Optional item names such as \"card information\", \"annual income\", \"opportunity\", and \"number of purchases\" can be set.  ※\tTo use this feature, the [Member Registration/Edit] design template must be edited in [Design Settings].  Procedure  1.\tClick \"Variable for installing editing of item names [Click here].\" [Member option information settings] is displayed.  2.\tEnter the setting names at your store to [Option items] \"1\" to \"11\".  3.\tClick [Save] to save the settings.  4.\tConfirm the item name of the registered [member option information].  5.\tThe [Member Registration/Edit] design template must be edited at [Design Settings].  "},{"id":136,"title":"Registering new members","url":"2624.htm","text":"Register new members.  Procedure  1.\tClick [New registration] from the \"Member Management: Membership information\" list.  [*] are required items.  2.\tEnter the new member information.  3.\tAfter entry, click [Register].  "},{"id":137,"title":"Batch registering members","url":"2627.htm","text":"You can upload a CSV file to batch register \"member data.\"(Additional categories can only be added. Existing member information cannot be edited.))  Procedure  1.\tBefore batch registration, read the precautions.Be sure to read the precautions of the store you are using since the CSV format changes according to the number of supported languages and sort order.  2.\tDownload samples when creating the CSV file since the CSV format changes according to the number of supported languages and sort order.  3.\tSelect the file you created.  4.\tSelect the delimiter character and character encoding to suit the content of the file you created.   ※\tNote: Select not the \"format of the downloaded file\" but the format of the actually saved CSV file. For example, when downloading a CSV sample file in the format \"Japanese(shift-jis)(comma delimiter)\" and enter Chinese, etc. in an Excel file and save it in \"Unicode text\" format, the file will be saved as \"Unicode(UTF-16LE) with BOM\" and \"tab delimiter\".   5.\tClick the [Confirm] button. The file is uploaded and is checked.   6.\tIf a problem is found in the content of the data, error details will be displayed in the \"Check Result\" field.   \tReferring to the error details, correct the CSV file. Click the [Back] button, and repeat steps 2 and 3 until the error no longer appears.   7.\tIf the content of the data can be imported, the [Upload] button is displayed between the list of items scheduled to be registered.   8.\tWhen the [Upload image files] button is clicked, the upload is completed and the result is displayed.   "},{"id":138,"title":"Batch editing member points (selecting files)","url":"2633.htm","text":"Batch overwrite the member points of already registered members by a CSV file referenced to member IDs.  Procedure  1.\tBefore batch registration, read the precautions.Be sure to read the precautions of the store you are using since the CSV format changes according to the number of supported languages and sort order.  2.\tDownload samples when creating the CSV file since the CSV format changes according to the number of supported languages and sort order.  3.\tSelect the file you created.  4.\tSelect the delimiter character and character encoding to suit the content of the file you created.   ※\tNote: Select not the \"format of the downloaded file\" but the format of the actually saved CSV file. For example, when downloading a CSV sample file in the format \"Japanese(shift-jis)(comma delimiter)\" and enter Chinese, etc. in an Excel file and save it in \"Unicode text\" format, the file will be saved as \"Unicode(UTF-16LE) with BOM\" and \"tab delimiter\".   5.\tClick the [Confirm] button. The file is uploaded and is checked.   6.\tIf a problem is found in the content of the data, error details will be displayed in the \"Check Result\" field.   \tReferring to the error details, correct the CSV file. Click the [Back] button, and repeat steps 2 and 3 until the error no longer appears.   7.\tIf the content of the data can be imported, the [Upload] button is displayed between the list of items scheduled to be registered.   8.\tWhen the [Upload image files] button is clicked, the upload is completed and the result is displayed.   "},{"id":139,"title":"Setting member/orderer required items","url":"2639.htm","text":"Fields for entering various information are provided for customers (members/orderers) to enter at the store's discretion.  However, \"whether or not customers must enter these fields\" can be set.  Selected items will be the required items.  ※\tCaution: Since design is not an automatically edited function, each store must set \"output of input fields for required entry items\" or \"indication that entry is required\" in the shop design.  \tWarning messages when items specified as required are not entered can also be customized by stores.We strongly recommend checking which items require entry after finishing design and editing warning messages.  "},{"id":140,"title":"Estimate Management","url":"2641.htm","text":"※\tThis function is an option,\"Estimate Management\" may not be displayed in the menu depending on the details of your contract.  \tThis function is not for fixing orders immediately in online shops and paying form them; it is for issuing estimates for items in shopping carts.Just like net shopping, estimates can be issued automatically online 24 hours per day.  \tAlso, \"provisional estimates\" can be issued for online estimates and official estimate requests can be accepted from forms.   \tInformation is managed based on official estimates that have been requested like this by customers.  \tThe procedure in net shops when the estimate function is used is as follows:  1)\tThe flow up till products are put into carts is the same as regular shopping.  2)\tThe \"Issue provisional estimate\" button is displayed on the cart screen.  3)\tWhen the [Issue provisional estimate] button is clicked, the provisional estimate screen will be displayed in HTML.In this screen, two buttons [Print estimate as PDF] and [Issue official estimate] are displayed.For details about editing templates, refer to the chapter \"Design Settings.\"  4)\tWhen [Print estimate as PDF] is selected, a PDF estimate will be output with the same contents as the current HTML version of the provisional estimate.For details about PDF estimate templates, refer to the chapter \"Design Settings.\"  5)\tWhen [Issue official estimate] is selected, the display moves to the estimate request screen.You can either enter the company information required for issuing an official estimate, or you can extract already registered information by logging in as a member.For details about the layout of the estimate request screen, refer to the chapter \"Design Settings.\"  6)\tEnter the information in the estimate request screen and click the [Submit] button. The estimate request received notice will be sent to the customer.For details about e-mail settings, refer to the chapter \"Email Settings.\"The request estimate information is registered to \"Estimate Management: Estimate list\" in the management screen.  This chapter describes the management item settings for estimates and how to confirm and process estimate information.  "},{"id":141,"title":"Setting estimate management items","url":"2642.htm","text":"1.\tClick [Settings].  2.\tMake the basic settings for estimate management.  (1)\tEnter the expiration date of the estimate.  (2)\tSpecify the delivery destination to list in the estimate.  (3) \tSpecify the payment method to list in the estimate.  (4)\tEnter the header of the estimate screen.  (5) \tEnter the footer of the estimate screen.  (6)\tEnter the header of the estimate PDF.  (7) \tEnter the footer of the estimate PDF.  3.\tSave the settings.  "},{"id":142,"title":"Confirming estimate details","url":"2645.htm","text":"1.\tConfirm the details of the estimate.  \tClick the relevant estimate ID.  2.\tYou can confirm estimate details.  (1)\tYou can also confirm the PDF issued to the customer.  "},{"id":143,"title":"Deleting estimates","url":"2648.htm","text":"1.\tClick the ID of the estimate you want to delete.  2.\tConfirm the estimate details, and click the [Delete estimate] button.  3.\tThe confirmation window is displayed.Click [OK].  4.\tThe estimate is deleted.  "},{"id":144,"title":"Setting Batch Send E-mail","url":"2653.htm","text":"Set the e-mails to be batch mailed to customers.E-mails can also be received at your store (person in charge) by BCC.  Distribution destination lists can be added by CSV files.  Note that filtering conditions will not be applied to destination destinations added by CSV file.  "},{"id":145,"title":"Creating and temporarily saving new batch e-mails","url":"2654.htm","text":"Procedure  1.\tClick the [New registration] button.  2.\t Enter the e-mail information.<br>[*] indicates required items.<br>@  (1)\tSender e-mail address*<br>This e-mail address is displayed at the send destination. <br>  (2)\tBCC (person in charge) e-mail address*<br>When mail is distributed, the first e-mail is distributed by BCC.<br>  (3)\tTest send destination e-mail address*  ※\tIf two or more persons in charge want to receive e-mails, enter the \"BCC (person in charge) e-mail address\" and \"test send destination e-mail address\" delimited by commas. Up to five persons in charge can be specified.   * When the e-mail address of a cellphone has been set as BCC, text might be corrupted since the majority of cellphones in Japan support only \"Shift-JIS\" character codes.<br>  Set the send conditions.  (4)\tSend date/time*<br>Set the send date/time.The send time can be set in Japan time and in 30-minute increments.<br>  (5)\tSend target*<br>Set the send target.\"Members only\", \"Buyers only\" and \"Everyone (distributed to all members regardless of e-mail distribution approval)\" can be set.  (6)\tGender*<br>Set the gender.\"Male\", \"Female\" and \"Both male/female\" can be set.<br>  (7)\tLanguage ID<br>Filters the language ID currently registered in Member Management. \"Not specified\" also can be set.  * Note that when \"Not specified\" is specified, mail with content entered in two or more languages can be distributed. However, if the e-mail software at the receiver end does not support a language, that language might be displayed corrupted.  * The display language of selection items is the language set to \"use\" in Language Settings.Display languages set as \"under construction\" are not displayed in selection items. <br>  (8)\tRegistration date  \tThe date that the member was registered can be selected.　This is applied when the send target is \"Members only\" and \"Everyone\".  (9)\tConfirm number of sent e-mails  \tYou can confirm the number of sent e-mails by the [Confirm number of sent e-mails] button.  ※\tThe [Confirm number of sent e-mails] button is displayed once batch e-mails have been temporarily saved.  3.\tEnter the subject and content.  \tYou can select between \"text\" and \"HTML\" as the format of e-mails.  \t  \tEnter the subject and content of e-mails in the display language of the language ID selected at the send conditions.  \tComposing e-mail sentences using a text editor, for example, and copying & pasting these is useful for learning the number of text characters.  *\tE-mail variables can be used in content.<br>Like, <{xxxxxx}>, enclose variables in the figure on the right with <{　}>.  *\tThe number of accesses to each URL and number of received orders can be measured by issuing a URL for measuring the effectiveness of the \"top page\" or \"product details page\" in promotion management and posting this in the batch e-mail.  4. \tWhen registration is finished, click the [Temporary save] button.  5. \tThe batch e-mail is temporarily saved and is displayed in the batch e-mail reserved for sending registration list.  "},{"id":146,"title":"Test sending batch e-mail","url":"2658.htm","text":"Procedure  1.\tClick the mail [No.] whose status is temporarily saved.  2.\tIf necessary, correct and enter the e-mail information.  3.\tClick the [Distribute test mail] button.  4.\tWith batch e-mail, since temporarily saved test e-mail is distributed, open the sent e-mail to confirm that there are no mistakes in its content and URL links.  "},{"id":147,"title":"Reserving sending of batch e-mail","url":"2661.htm","text":"Procedure  1.\tClick the mail [No.] whose status is temporarily saved.  2.\tIf necessary, correct and enter e-mail information such as send date/time.  (1)\tConfirm the send date/time.  (2)\tUpdate the number of sent e-mails.  *Since the number of sent e-mails is the number of e-mail addresses when the batch e-mail is temporarily saved, click the [Confirm number of sent e-mails] button again even under the same send conditions to update to the current number.  3.\tClick the [Reserve send at these settings] button.  4.\tA sub-window will open and the \"Save. Are you sure?\" confirmation screen will be displayed. Click the [OK] button.   5.\tConfirm the send details \"Sender e-mail address\", \"BCC e-mail address\", \"Send conditions\", \"Subject\", and \"Content\".  6.\tClick the [Reserve] button.  7.\tSending of batch e-mail is reserved.  "},{"id":148,"title":"Batch adding e-mail send destinations","url":"2667.htm","text":"You can upload a CSV file to batch register \"e-mail send destinations.\"  Procedure  1.\tBefore batch registration, read the precautions.Be sure to read the precautions of the store you are using since the CSV format changes according to the number of supported languages and sort order. <br>  2.\tDownload samples when creating the CSV file since the CSV format changes according to the number of supported languages and sort order.  3.\tSelect the file you created.  4.\tSelect the delimiter character and character encoding to suit the content of the file you created.   ※\tNote: Select not the \"format of the downloaded file\" but the format of the actually saved CSV file. For example, when downloading a CSV sample file in the format \"Japanese(shift-jis)(comma delimiter)\" and enter Chinese, etc. in an Excel file and save it in \"Unicode text\" format, the file will be saved as \"Unicode(UTF-16LE) with BOM\" and \"tab delimiter\".   5.\tClick the [Confirm] button. The file is uploaded and is checked.   6.\tIf a problem is found in the content of the data, error details will be displayed in the \"Check Result\" field.   \tReferring to the error details, correct the CSV file. Click the [Back] button, and repeat steps 2 and 3 until the error no longer appears.   7.\tIf the content of the data can be imported, the [Upload] button is displayed between the list of items scheduled to be registered.   8.\tWhen the [Upload image files] button is clicked, the upload is completed and the result is displayed.   "},{"id":149,"title":"Editing sent e-mails and reserving sending again","url":"2672.htm","text":"Procedure  1.\tClick the mail [No.] whose status is temporarily saved.  2.\tIf necessary, correct and enter the e-mail information.  (1)\tCorrect the send date/time.  (2)\tUpdate the number of sent e-mails.  (3)\tConfirm content.  *\tSince the number of sent e-mails is the number of e-mail addresses when the batch e-mail is temporarily saved, click the [Confirm number of sent e-mails] button again even under the same send conditions to update to the current number.  3.\tClick the [Reserve send at these settings] button.  4.\tA sub-window will open and the \"Save. Are you sure?\" confirmation screen will be displayed. Click the [OK] button.   5.\tConfirm the send details \"Sender e-mail address\", \"BCC e-mail address\", \"Send conditions\", \"Subject\", and \"Content\".  6.\tClick the [Reserve] button.  7.\tSending of batch e-mail is reserved.  "},{"id":150,"title":"Access Log","url":"2678.htm","text":"This system acquires an access log of product lists and product details screens.  The analysis results of the access log can be viewed on a browser or the log can be downloaded.  Access logs are held for three months.Note that logs are deleted after three months.   "},{"id":151,"title":"Confirming analysis results on a browser","url":"2679.htm","text":"Procedure  1.\tClick the [Log analysis] link. The \"Access log: Log analysis\" screen is displayed.  2.\tSwitching log analysis<br>As the default screen, the \"Date and time zone\" analysis results for the current month are displayed.  \tTo change the target log, change the target log, and click the [Switch log analysis display] button.(Specific days also can be specified.))  \tIn addition to \"Date and time zone\", log display types include \"Page\", \"Connected host name\", \"Link source\", \"Search engine\", and \"Promotion\".Select the desired display type, and click the [Switch log analysis display button.  "},{"id":152,"title":"Downloading access logs","url":"2682.htm","text":"Procedure  1.\tClick the [Download log] link. The \"Access log: Download log\" screen is displayed.  2.\tSelect the target log.  3.\tClick the [Download] button.  4.\tClick the [Save] button to save the log to your PC.  "},{"id":153,"title":"Downloading Data","url":"2686.htm","text":"You can download various data in CSV format.  Procedure  1.\tType of data<br>Select the type of data to download  2.\tClick \"Item setting\".  (1)\tSelect additional items.  (2)\tClick [Add] to add additional items to \"Download items\".  (3)\tYou move items and change their order by clicking [↑] [↓].  (4)\tClick the [Save] button.  3.\tTarget period  \tYou can filter the data to be downloaded to within a specified period.  \tNote that the date (order date, payment date, registration date, etc.) targeted as the specified period differs according to the type of data.  \tWhen a target period is not specified, all data can be downloaded.  4.\tSelect \"Comma\" or \"Tab\" as the delimiter character.  \tWhen delimiting by commas is selected,  ※\tand English addresses contain \",\" (commas), ' \" \" ' (double quotation marks) will automatically be added and escape processing will be performed.  5.\tSelect the character encoding.  6.\tClick the [Download] button.  ※\t<To open a downloaded file in Excel...>  \tWhen the data is only Japanese language text or 1-byte (alphabet characters, etc.), save the data with the delimiter character set to \"Comma\" and character encoding in \"Japanese(shift_jis)\" format to your PC.  \tWhen the data contains languages other than the above (e.g. Chinese), save the data with the delimiter character set to \"Tab\" and character encoding in \"Unicode(UTF-16LE)\" format to your PC.  \tStart up Excel, and drag or import the download file by [Open file].  \t<Downloaded received order data>  \tNormally, received order data per order consists of one line. However, if the download items contain product information, received order data is output for the number of order products (i.e. in two or more lines).  "},{"id":154,"title":"Process Log","url":"2691.htm","text":"Details of processing performed by each individual user can be confirmed and searched for.  "},{"id":155,"title":"Displaying a record of the process log","url":"2692.htm","text":"(1)\tA record of the processing details performed in this system by users (main user, sub-users) is left behind.Processing date/time: Date/time that log tasks were performed  (2)\tProcessor: Who performed those tasks is indicated by the user type.  (3)\tSub-user ID: This ID is displayed when the processor is a sub-user.  (4)\tProcessing details: What kind of edits were made on which screen is indicated.  (5)\tInformation type: Indicates the data that was targeted for processing.For example, \"Order\" indicates received order data, \"goods\" indicates product (item) data, \"goods(sku)\" indicates product (SKU) data, and \"user\" indicates member data.  (6)\tInformation ID: Indicates the ID of the data that was targeted for processing.For example, when the information type is \"order\" and the information ID is 22, this means that the data targeted for processing was the data of received order ID: 22.  1.\tThe details of the relevant log can be confirmed by clicking the processing date/time of the log whose details you want to confirm.  "},{"id":156,"title":"Searching processing logs","url":"2695.htm","text":"\"Information type\" and \"information ID\" can be specified by using the processing log search function.  If an unintentional change has occurred by having performed a search with a specified \"information type\" and \"information ID\",  you can search the change history by specifying the \"received order ID: ●●\" in \"received order data\" from the processing log screen.  1.\tInformation type: order  \tInformation ID: 119  The following shows the screen when these two items are set to these values.  2.\tYou can confirm search results.  "},{"id":157,"title":"Contract Information","url":"2698.htm","text":"You can confirm currently registered contract information.  To edit contract information, contact the Support Center.  1.\tCompany name  \tThis is the company name that you registered when you concluded the contract.  2.\tName of person in charge  \tThis is the information of the person in charge that you registered when you concluded the contract.  3.\tZipcode  \tThis is the zipcode that you registered when you concluded the contract.  4.\tAddress  \tThis is the address that you registered when you concluded the contract.  5.\tTel No.  \tThis is the telephone number that you registered when you concluded the contract.  6.\tFAX No.  \tThis is the FAX number that you registered when you concluded the contract.  7.\tEmail address  \tThis is the e-mail address that you registered when you concluded the contract.  8.\tStore ID  \tThis is your company's store ID.  9.\tDomain information  \tThis is your company's domain information.  10.\tAvailable languages  \tThese are the available languages that you registered at your company.  11.\tRegisterable product upper limit  \tThis is the upper limit of the number of products that your company can register.  12.\tDesign template upper limit  \tThis is the upper limit of the number of design templates that your company can register.  "}]}